Cancellation Policy

Cancellation Policy: If cancellation is necessary, to receive a refund minus cancellation fees, you must cancel and receive a confirmation number prior to this deadline, 4:00 PM Eastern standard time, two (2) days prior to arrival date (48 hours required) Cancellations made after deadlines will result in forfeiture of all deposits. Cancel times and dates may vary on Special Events, Holidays, and/or weekends.

Note, we do not give refunds, transfers or credit due to the discomforts of nature, personal or medical reasons. The fun continues rain or shine. For more information on our park amenities and calendar of events, please visit www.Bigbearwv.com or our Facebook page.

By entering your credit card information, you agree it may be used to pay balances due for your current invoice and future invoices including but not limited to, payment for canceling any or all of reservation past our cancel period, no show, and or adding additional days on reservations.

Cancellations made after deadlines will result in forfeiture of all deposits.

**All cancellations will incur a $10.00 cancellation fee.

Need to cancel? Please call 304-379-6411 or 304-379-4382 before the deadline to receive a refund, minus a cancellation fee.