Cancellation Policy

Black Bear RV Park, Florida, New York

🌲 Cancellation Policy:

No refunds due to the discomforts of nature. This policy applies regardless of unforeseen circumstances, including COVID-19.

  • Campsites:
    • 14+ Days Prior: Refund minus a $25 cancellation fee, or choose a full camp credit.
    • 7-13 Days Prior: 50% of reservation value issued in camp credit.
    • Less Than 7 Days: Full reservation forfeited.

Discomforts of Nature Clarification: No refunds due to discomforts of nature. This includes, but isn't limited to, the unexpected nighttime serenades of owls, the surprise early morning rooster wake-up calls, and yes, even your tent neighbor's decision to reenact a Broadway musical at dusk. Remember, it's all part of the adventure!

Unforeseen Circumstances & COVID-19: While our standard policy is no refunds due to unforeseen circumstances, including pandemics like COVID-19, should there be government-mandated lockdowns or travel bans making it impossible for you to get here, we'll work with you to find the best solution. It might be a credit, a reschedule, or a heartfelt rain check.

 

🍁 Refund Policy:

Refunds aren't given for weather events, early departures, acts of nature (natural disasters exempt; more information in the “Natural Disaster Clause”), evictions, or issues beyond our control.

  • Payment Form: Refunds are issued in the original form of payment. For card payments, the refund will go back to the card used. No exceptions.
  • Reservation Credit: You can opt for reservation credit valid for one year from the issue date.

🌳 Change Policy:

  • Outside Cancellation Window (14+ Days for Campsites):
    • First-time changes: No fee.
    • Subsequent changes: $15 service fee.
  • Inside Cancellation Window: No changes to reservation dates allowed.

Defining a Change: A 'change' refers to the adjustment of reservation details such as adding/subtracting days, swapping to a different campsite type, or deciding you want to be closer/further from that pesky raccoon. First, changes are on us; subsequent ones come with a tiny fee.

 

🍂 Payment Policy:

  • Booking: Full payment is due at booking. We accept Visa, Mastercard, Discover, and American Express.
  • Declined/Charged back payments will invoke the cancellation policy.
  • We aim to process refunds swiftly. Expect those funds to return to your account in 7-10 business days, but hey, depending on your bank, it might just be faster!

🏕 No-Show Policy:

Reservations are held till the day after your scheduled arrival. If we don't see your cheerful face by noon the following day of your scheduled arrival, we'll assume you've decided to embark on another adventure. After this period, reservations will be considered a no-show, and all funds will be forfeited. But hey, we'll miss you!

 

🌾 Natural Disaster Clause:

The policy may be amended if:

  • A severe weather warning (blizzard, hurricane, storm) is announced in the camp area or guest’s residence within 48 hours of reservation.
  • Mandatory evacuation is declared, causing prolonged closure of the camp.