COVID-19 Policy

As the COVID-19 pandemic affects our communities, we are proactively taking steps to support the needs of our clients and their customers.

Here is a list of the ways we’re working to keep you updated and tips to get you the fastest answer to any questions you may have.

• We are following all CDC recommended guidelines including the requirement of facemasks indoors and in our common areas where 6 ft distance is not able to be maintained. 
• Our sanitation procedures have been enhanced and disinfection of common areas are regularly maintained. 
• If your reservation is impacted by a park closure we will reach out to you for rescheduling. Note: No refunds will apply in the event of a closure due to COVID-19 or other global pandemic or forced closures.
• If you have further questions, you may call us at (315) 992-4356.

We are focused on continuing to assist the needs of our communities that we are honored to serve. We encourage everyone to check back for updates as the situation evolves.

Availability for future reservations can currently be viewed on our website and more information regarding your ability to make future reservations affected by COVID-19 closures will be provided as soon as it becomes available.

For additional information about COVID-19, please visit Centers for Disease Control and Prevention (CDC) or your local health department website.

Aurora B's Family Campground is absolved of all liability for anyone infected with coronavirus during their stay. By staying at Aurora B's Family Campground, you voluntarily assume all risks related to exposure to COVID-19. We will take all measures necessary to keep our property as safe and comfortable as possible for our guests amid the coronavirus pandemic, but please understand that there is a shared responsibility between guests and Aurora B's Family Campground.