Cancellation Policy

A two week notice is required for cancellation.  We do not give refunds due to the discomforts of nature or for early departure. For cancellations, please call our office at (830) 997-4796 during the hours of 9:00 A.M. to 5:00 P.M. We cannot process cancellations by email, text or after office hours.  If a guest cancels outside two weeks, there is a cancellation fee of $15.00 & we refund the balance to guest's credit card.  If guests cancel within two weeks of arrival, we put the balance on account for use here at our park on a future date with no cancellation fee.  This credit can only be used one time only and is not refundable. This, as long as guests notify us.  There is no credit or refund for no shows or cancellations the day of arrival with no communication from the guest.  We are a very busy park & take reservations far in advance so do our best to accommodate all our guests.  (30 days notice required for all rally reservations.)