Cancellation Policy

Cancellation Policy

• We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.

• For Campsite & Lodging Rentals:

  • 2+ Weeks: Refund less a one time cancellation fee issued to card on file.

  • 1+ Weeks: 50% of reservation issued to card on file OR full refund less a one time cancellation fee issued in camp credit (forfeited at the end of the season in which the refund takes place- not redeemable for cash or card refund)

  • Less than 7 days: Full reservation forfeited

• The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed.

Change Policy

• Changes to reservation's arrival or departure dates made outside of the respective cancellation window (2+weeks) will result in a one-time courtesy change and every change made thereafter will be charged a service fee. 

• Guests are responsible for any resultant difference in rates.

• Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a camp credit. Camp credit will remain active on the user account and will expire at the end of the season of issuance.

• Reservation arrival or departure dates may not be changed inside the cancellation window.