Terms of Service

 

CANCELLATION POLICY

  •  Outside of three weeks: you will be issued a 10% Admin. Fee and the remainder is refunded to the card on file.
  •  Inside of three weeks:  you will be issued a 10% Admin. Fee and your deposit will be carried forward for up to one year.
  •  No refunds issued for weather related cancellations or inside of 48 hours prior to check-in time.

CABINS

  1. Check-Out time is 11:00 am. Any extension must be confirmed with the front desk. Extensions are not available Sundays, Mondays and Fridays or peak seasons. 
  2. Check-In time is as late as 5:00pm during our high season (if we can get you in earlier, we will call you and let you know). 
  3.  I will read the rules and regulations of the Candle Lake Golf Resort provided. I agree that should I or any of my guests not observe these rules and regulations that Candle Lake Golf Resort or its representatives do have the right to evict us.
  4. Should any additional services be provided for the duration of my stay, I agree that my credit card will be used to pay for those services.
  5. *Should I or any of my guests cause any damages to the unit and its furnishings or fixtures though willful neglect or abuse in the judgement of Candle Lake Golf Resort or its representatives, I agree that payment in full will be charged to my credit card.
  6. *Units with Hot tubs. Should I or any other member of my party pollute the water in the Hot Tub to the point that it requires dumping, I agree to have a charge of $200.00 billed to my credit card. The chlorine dispenser MUST remain in the hot tub at all times.
  7. *Should all keys not be returned at the end of my stay, I agree to have a charge of $25.00 to my credit card.
  8. *I agree to have a $250.00 charge for cleaning the unit charged to my credit card should there be any use of tobacco or marijuana products in the unit be either myself or my guests.
  9. *I agree to have a $250.00 charge for cleaning the unit charged to my credit card should there be any violation of the pet policy.
  10.  No person shall discharge, explode, set-off, detonate, or be in possession of any fireworks.
  11. *PLEASE DO NOT PLACE ITEMS CLOSE TO THE FIREPLACE for fire prevention and safety reasons. Guests will be charged for any damages resulting from placing items in close proximity.
  12. *Air conditioning thermostats MUST remain at or above 19 degrees. Lowering temperatures may cause the unit to freeze and become inoperable for a minimum of 24 hours.
  13. QUIET HOURS MUST BE OBSERVED between 11:00 PM and 7:00 AM.
  14. MARINA ACCESSS CARD. I agree that if the marina access card is not returned at the end of my stay, $100.00 loss charge will be charged to my credit card.