Cancellation Policy

Cancellation/Refund policy:

The purpose of a paid reservation is to assure your booking and make sure we do not offer space that you have reserved to another guest. We do not offer refunds for changes in travel plans.

Nightly (less than 28 nights):

7+ DAYS NOTICE: Full refund less a $25 cancellation fee.

 

3-6 DAYS NOTICE: Refund less amount equal to 1 night’s stay plus $25 cancellation fee.

 

0-2 DAYS NOTICE: No refund. Guest will forfeit the entire amount of the reservation.      

 

We do not offer refunds for early departures on nightly stays. Refunds or credits issued for extenuating circumstances (weather, health reasons, mechanical issues, etc.) are at management’s discretion.

Monthly/Long-term Guests:

30 DAYS+ NOTICE must be provided.  Payments already made on account beyond the rents due for the 30 days notice period will be refunded, less a $25 cancellation fee and any outstanding electricity charges.

LESS THAN 30 DAYS NOTICE: Rents for the full 30 days notice period, a $25 cancellation fee, and any outstanding electricity charges will be due, either through deduction from deposit paid on account at time of reservation or through a charge billed to the customer debit/credit card on file. Refunds will only be issued for any overpayments on account once the charges described herein have been processed. 

Any and all refunds are subject to the conditions indicated in the cancellation policy above. Management reserves the right to use discretion in any cancellation/refund situation. **Cancellation/Refund policy is subject to change at any time.**

Early departures for any reason are subject to conditions above and re-calculation of prorated nightly rate for applicable refunds.