Cancellation Policy

Cabins/Lodges: If a reservation is cancelled more than 3 weeks prior to the arrival date we issue a full refund, minus the non-refundable $25 transaction fee. For a cancellation of a reservation more than 2 weeks, but less than 3 weeks, prior to the arrival date 50% of reservation is forfeited.  For a reservation cancelled less than 2 weeks prior to the arrival date, the full amount of the reservation payment is forfeited. View cabin rules and policies at www.coolwatercamp.com.

Campsites: If a reservation is cancelled more than 2 weeks prior to the arrival date we issue a full refund, minus the non-refundable $25 transaction fee; or Camp Credit in the full amount can be elected. For a cancellation of a reservation more than 1 week, but less than 2 weeks, prior to the arrival date 50% of the reservation is forfeited. For a reservation cancelled less than 1 week prior to the arrival date, the full amount of the reservation payment is forfeited. View campsite rules and policies www.coolwatercamp.com

Multisite cancellations must be made 30 days prior to arrival or full amount of payment is forfeited.

Camp Credit can only be redeemed in the same calendar year as the cancelled reservation and can only be applied toward your site or cabin/lodge rental. For reservations paid with a credit card, cash refunds will be credited to the credit card on file with respect to reservation.