Cancellation Policy

CANCELLATION POLICY:

  • If you are renting an RV site, at minimum, a deposit for the first night's stay is collected at the time of reservation.  In the unlikely event that you must cancel or transfer dates, we require a 10 day notice by phone prior to arrival date.

  • Refunds will be issued immediately less your deposit (first night’s stay) as a cancellation fee.

  • With less than a 10 day notice of cancellation, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation.  If you would like to move your reservation to another date, we do that one time as a courtesy as long as it is done no less than 5 days prior to the arrival date with no penalties.

  • Deposits made for holiday reservations will not be refunded – regardless of when you call.

  • If you need to cancel your reservation, please call the park office during business hours. 859-865-2003

  • Email cancellations are not accepted.

  • No refunds for early checkouts.

  • We reserve the right to charge for any outstanding fees, cancellations fees as per our cancellation policy.

 

GROUP RESERVATIONS:

  • Group discounts start at 8 (eight) accommodations / RV sites and receive 10% off each accommodation / RV site. Groups reserving 8 (eight) or more accommodations / RV sites will require a deposit of half of the total reservation amount.
  • Cancelling before 90 days of your arrival date will require a $100 cancellation fee.
  • Cancelling within 60-90 days of the arrival date you will receive half of the deposit back.
  • Cancelling within 30-60 days of the arrival date you will lose your deposit.
  • Cancelling less than 30 days of the arrival date, you are required to pay the full amount of the group reservation.
  • The group leader is responsible for any unpaid balances. Group rates are not available during June, July, October, Special events* and Holidays with a 3-night minimum including Memorial Day, Labor Day, Easter, Thanksgiving, and Christmas. (*special events are predetermined and subject to change without notice.
  • Cummins Ferry RV Resort and Marina Club house and Pavilion are not included in the group discount. Cummins Ferry RV Resort and Marina staff reserves the right to determine accommodations / sites needed if you are making arrangements more than 1 year in advance. 

Cummins Ferry RV Resort and Marina reserves the right to amend rules at any time.