Refund Policy

Reservation Fees are non-refundable and non-transferable for any reason.

-       Reservation fees are charged by a third-party to cover the cost of making a reservation, use of the reservation software and site. Regardless of why a reservation may be cancelled, these funds are not returned to us. For this reason, the reservation fee will not be refunded under any circumstance.

-       No refunds are provided for reducing the number of nights on your reservation once you are staying with us. If you want to reduce the number of nights reserved, you will need to cancel your current reservation and re-book with the correct dates providing it is still more than 14 days out.

o    All policies subject to change without notice; please email office@duttonafamilycampground.ca with questions or concerns.  Reservations begin online on March 31 for each year. 

o    You must be 21 years or older to reserve a site, and must have a credit card in your name, plus a valid Driver’s License.

o    Please Note a MINIMUM Two (2) night stay is required for ALL reservations.

o    The Weekly rental is for a total of 7 nights only.  These reservations must be completed using the Online Reservation System.

o    The monthly rate is for 28 nights, or 4 weeks only. These reservations must be completed using the Online Reservation System.

o    There is a $5.00 non-refundable reservation fee applied to each transaction.

o    Full payment plus the reservation fee is required before a reservation can be confirmed. 

o    Pre-Authorized Debit, Visa, MasterCard, and American Express credit card will be required.

o    Check-in time is 2:00 pm. Check-out time is 11:00 am. You will NOT have access to your site prior to 2:00 pm. Camping unit(s) and all belongings including all garbage MUST be removed from the site no later than 11:00 am on your check-out date. Additional fees WILL be applied if you are not checked out by 11:00 am.

o    Refunds are NOT given for an eviction, vacating your site early, inclement weather, wildlife, insects, water quality, air quality, fire bans, liquor bans, getting lost, pandemic issues or restrictions, emergency evacuations etc.

o    ONE (1) camping unit is permitted in each site.  Plus ONE (1) Vehicle per site.  All other vehicles and boats must be parked in the designated parking area.

o    Reservations are held until noon of the day after your scheduled arrival date. If you do not notify the park directly of a late arrival, your reservation will be cancelled, all reservation and camping fees will be forfeited, and the park will have the right to rent the campsite to another camper.