Terms of Service

I agree, and shall cause my children, invitees and guests, to abide by the Park Rules, including those rules and policies published at www.fingerlakesrvresort.com/policies, posted at the Premises or otherwise communicated in any manner by Finger Lakes RV Resort Management. 

I further understand and agree that Finger Lakes RV Resort does not give credit or refunds due to the discomforts of nature. Finger Lakes RV Resort’s refund policy varies, depending on the timing of the cancellation notice in advance of the reservation date, as follows:  

Campsites: If a reservation is cancelled more than 2 weeks prior to the arrival date we issue a full refund, minus the non-refundable $25 transaction fee. For a cancellation of a reservation between 2 weeks to 3 days prior to the arrival date, the cancellation fee is 50% of the total stay.  For a cancellation within 2 days of the arrival date, the full amount of the reservation payment is forfeited to Finger Lakes RV Resort.  No-shows will be treated as same-day cancellations.  This policy is firm.  We highly recommend trip insurance for unforeseen issues that may arise.

  • Check-in begins at 2pm.  Check-out is at noon.  Early check in and late check out will automatically be charged a $25 fee to the booking credit card.  We do not have a place to wait on-site for check-in, please plan accordingly.
  • If you'd like to arrange an early check in, please call us the day before at 607.375.7587
  • Please check-in at the office, using the door under the porch that faces Tichenor Road.
  • If you arrive after the office is closed, please find the plastic box with your name on it on the table on the porch for your check-in information.
  • Please be sure to electronically sign the terms & conditions in your reservation link before arrival.  It will speed up the check-in process!
  • As a reminder, we guarantee your chosen site type, but our automated optimization system may change your site location unless you've guaranteed your specific site number by choosing to lock your site at checkout, even if multiple sites are reserved on the same reservation.  Please do not leave site request comments in the reservation notes, including adjacency requests.  If you wish to lock your site number(s) after you've made your reservation, please call us 607.375.7587 or email info@fingerlakesrvresort.com.
  • As of July 2023, we no longer allow tents and RVs on the same site.
  • You must arrive with your equipment, we do not allow rentals to be set up in advance of your arrival.  You are responsible for coordinating with your delivery.

As a participant in a recreation activity, I am responsible for acting within the limits of my ability and heeding all warnings regarding participation in the activity. I will maintain control of myself and any equipment while participating in the activity and will refrain from acting in any manner that may cause or contribute to injury to myself or to others.  I understand that I am solely responsible for any damage caused to property, persons, and/or myself by anyone in my party while at Finger Lakes RV Resort.

I understand that if I am unable to vacate my site at checkout, I will be charged for any additional days at the current site rate.  I also understand that if another guest has a reservation on my site, I will be charged for any refunds or further compensation associated with their reservation as a result of being unable to remove my vehicle in a timely fashion. 

I HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE Finger Lakes RV Resort LLC, its owners and agents (including Cuso Holdings, LLC), from any and all liability to me, my children, my invitees/guests, personal representatives, and heirs for any loss or damage on account of injury to person (including death) or loss or damage to property relating to, or arising out of, use and occupancy of the Finger Lakes RV Resort property, facilities, amenities, (collectively, the Premises) and any dangers and hazards associated with acts of nature such as changing weather conditions; high winds; thunder and lightning; temperature fluctuations; falling trees; tree limbs, ice; or encounters with wildlife.

I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Finger Lakes RV Resort Management, and each of them, from any loss, liability, damage or cost (including attorney fees) they may incur due to injury (including death), damage or loss of property relating to use of the Premises by me, my children, and/or my invitees/guests or due to any incidents that may occur during my stay. I understand that, although Finger Lakes RV Resort Management makes every reasonable effort to provide a secure environment, the security of my person, my belongings, and all persons registered in my party is my sole responsibility.

As a courtesy, our employees, if so requested, may assist with directing you to your designated campsite. It is your sole responsibility to ensure that the site will accommodate your specific trailer/RV and that you will not hit any branches, bollards, trees, etc. when positioning your RV on the campsite. You agree to indemnify and hold Finger Lakes RV Resort, its owners and agents (including Cuso Holdings, LLC) harmless from any loss, liability, damage or cost (including attorney’s fees) that may result from an employee assisting or directing you onto a campsite. Furthermore, you release, waive, discharge and covenant not to sue Finger Lakes RV Resort Management for any and all liability, loss, or property damage relating to an employee assisting/directing you to your site.

I understand that I am and remain personally liable to pay the total amount of my reservation prior to my scheduled check-in date, or at such earlier date communicated to me.  If I fail to pay the total due, I agree that Finger Lakes RV Resort, LLC may charge any remaining balance (in additional to any damage charges or other amounts owed under these Terms and Conditions) to any credit or debit card on file with my reservation. Any amounts due after 30 days will be subject to the maximum late charge permitted under state law.

The Premises are privately owned and THE FINGER LAKES RV RESORT MANAGEMENT RESERVES THE RIGHT TO REFUSE SERVICE to anyone for any reason except for those prohibited by law. Finger Lakes RV Resort Management reserves the right to require any person or party it deems necessary, to leave the campground based on violations of Park Rules or behavior management deems inappropriate or disturbing to others. Harassment or mistreatment of our staff or other guests, including but not limited to, racist comments or hate speech, will not be tolerated under any circumstances.

I have read this notice and agree to it as well as all Finger Lakes RV Resort Rules and regulations. In addition, I understand that I am responsible for the actions of all persons registered in my party, including any children, and any guests that visit during my stay. On behalf of each person in my party, I grant Finger Lakes RV Resort and its affiliated entities and promotional partners the right to include any photographic, video and other visual portrayals of each person in my party in any medium and for any purpose.

Animal Waiver

I hereby agree to the following regulations and conditions relating to my dog while camping at Finger Lakes RV Resort (“Campground”) with my dog.

  • Excluded Areas. I agree to keep my dog out of the following areas including, but not limited to, all buildings (welcome center, bath house, laundry), food and beverage areas, the pool and pool deck, Ranger Station, playgrounds and pavilions.
  • Excluded Dogs. I agree that the Campground has the sole discretion to exclude dogs. The basis for exclusion may include, but is not limited to the following: breed-specific exclusions; due to their young age are exempted from state or local law vaccination requirements; are sick; are in heat; are aggressive, vicious, dangerous or potentially dangerous; require muzzling; or are easily frightened or sensitive, resulting in disruptive behavior (such as fighting, biting or excessive barking) in response to a stimulus.
  • Supervision. I agree to keep my dog on a leash or in a carrier while in all public areas of the Campground. I further agree to have my dog with me or a designated individual at all times, and understand that I may not leave the dog unattended outside of my RV. I agree to prevent noise or any other disturbance by my dog, in the interest of other guests at the Campground.  I agree to clean up promptly after my dog goes to the bathroom.
  • Vaccinations. I represent and warrant that my dog is up to date on all vaccinations (including rabies and distemper) and flea treatments.
  • Disturbances. I agree that, should my dog create any disturbances, which cause complaints to be made to the management by other guests or employees of the Campground, at the request of a Campground employee, I will immediately make arrangements to house my dog elsewhere outside the Campground. Additionally, I understand and agree that if I do not find alternative housing for my pet after being asked to do so, I will be asked to leave the Campground and will not be issued a refund.
  • Assumption of Risk and Release. I understand that my permission to have my dog at the Campground with me is a privilege and not a contractual right. Such permission is expressly conditional upon my adherence to the terms of these rules and other rules in effect at any given time. I understand that the Campground may revoke such permission at any time for any reason. Additionally, I hereby assume all responsibility of risks, injury, damage, other harm that may occur while my dog is at the Campground or caused by my dog. Further, I hereby knowingly and voluntarily expressly release and discharge the Campground, its owner, its agents, its parent companies, members, managers, directors, officers and employees (“Released Parties”) from any and all claims, damages, liabilities, injuries, demands, or causes of action, both present and future, whether known, unknown, anticipated or unanticipated, that me or my guests or invitees may have against any of the Released Parties arising out of or incident to my dog’s presence in the Campground, whether arising from any act or omission, whether negligent or otherwise, of me, my dog and/or any guest or invitee. I further agree to indemnify each of the Released Parties for any and all such claims, damages, liabilities, injuries, demands, or causes of action, including costs, expenses, and attorney’s fees arising as a result of or related to the presence of the dog at the Campground. This provision shall be enforceable to the fullest extent of the law.
  • Acknowledgment. By signing below, I acknowledge that I have read the foregoing Assumption of Risk & Release and fully understand its provisions and implications. My execution of this Release is entirely voluntary and intended to be binding on my heirs, executors, legal representatives and assigns.

I have read this Animal Waiver and understand it is my responsibility to abide by the Rules. I further understand that it is my responsibility to ensure that my guests and invitees also comply with the Rules. Failure to adhere to the policies and rules set forth herein may result in my removal from the Campground without a refund.

COVID-19 Policy

In light of the global pandemic associated with COVID-19, everyone shares in the obligation to observe certain requirements and guidelines to help keep themselves and others safe within your shared community.  In particular, I represent that I have not tested positive for COVID-19 within the last two weeks and I have not been in direct personal contact with someone who has tested positive for COVID-19 within the last two weeks either.  If I do test positive for COVID-19 or come into contact with someone who has, or if my temperature exceeds 100 degrees Fahrenheit and I experience other COVID-19-related symptoms, I agree that I will not seek to enter the resort/community until I am no longer symptomatic for three straight days.  I agree to observe the safety requirements within the resort/community spaces -- including wearing a personal mask when required, and observing required routes of circulation, occupancy limitations, social distancing and sanitization requirements.