Cancellations are accepted by email only. Please email email@example.com.
Reservations are not transferable. Reservation holder name(s) must be provided at the time of booking and cannot be added or changed later. Provincial Government Issued ID will be required at check in. Any reservation holders found to be transferring or selling their reservations to another party, risk their reservation being cancelled without a refund. If a customer can no longer use their reservation, they are encouraged to cancel it so that any unused camping fees that are not forfeited as a penalty, can be refunded to the credit card that was used to make the original reservation.
Campsite reservations cancelled prior to 14 days before arrival are subject to a $10 cancellation fee. Campsite reservations cancelled within 14 days of arrival forfeit 100% payment.
30 days’ notice of cancellation is required for all tent cabins, groups of 10+ campsites and group site. Deposit is forfeited if cancelled within 30 days of arrival.
Any out of country reservations made will not be held if there are COVID-19 restrictions in place at the time of reservation. Reservations will be cancelled 90 days prior to arrival and no refund will be given. If the reservation is cancelled 91 days or more, prior to arrival a refund will be given less a $10.00 administration fee.