Refund Policy
Cancellations and Refund Policies
- Individual RV Site Cancellation Policy: Reservations cancelled more than 3 days in advance of arrival will incur a $10 cancellation fee. Reservations cancelled 3 days or less in advance of arrival will incur a cancellation fee of one night’s stay; or a Camp Credit in the full amount can be selected.
- Monthly Reservation Cancellation Policy: Reservations cancelled more than 10 days in advance will incur a $25 cancellation fee. Reservations cancelled 10 days or less in advance of arrival will incur a fee of two night’s stay; or a Camp Credit in the full amount can be selected.
- Group Reservation Cancellation Policy (3 or more sites booked): Reservations cancelled more than 30 days in advance of arrival will incur a fee of 30% of the reservation stay. Reservations cancelled between 14 – 30 days in advance of arrival will incur a fee of 50% of the reservation stay. Reservations cancelled between 7-14 days in advance of arrival will incur a fee of 75% of the reservation stay; or a Camp Credit in the full amount can be selected. Reservations cancelled less than 7 days before arrival will forfeit a refund of any kind.
- Act of God or Discomforts of Nature: Refunds or credits will not be issued for weather, discomforts of nature, act of God events.
- Early Departures: If you depart before your original reservation is complete, you will not be issued a refund.
- Camp Credit can only be redeemed in the same calendar year as the cancelled reservation and can only be applied toward a RV site rental. Credits will be issued to the credit/debit card on file.
Changes, Cancellation, and Refunds
- If you have changes to your reservation, call Gone West RV.
- If you have a cancelation, email info@gonewestrv.com with the site number and dates of your reservation. A cancellation confirmation will be emailed to you. If you are eligible for a refund, it will post to your account within 5-7 business days. We strictly enforce our cancellation and refund policy. Please review prior to booking your stay with us.