Terms of Service

This Short Term Lease Agreement ( this “Agreement” ) is made by and between Hatfield’s Hideout Riverfront Cabins and Campground ( “Resort” ) and “Guest". Owner and Guest may be referred to individually as “part” and collectively as “Party”. For good and valuable consideration, the sufficiency of which is acknowledged, the parties agree as follows:

Property: ​The property is located at 585 River Road McCarr, Ky 41544.. The property is fully furnished.

Rental period and Check-in: The term of this lease will be from Arrival Date to Departure Date.

The property will be ready for the Guest at ​3:00 PM EST on the arrival date ​and will be vacated by ​11:00 AM EST on the departure date​. If Guest or any member of the rental party, visitor or person that obtained access to the property that was allowed by the Guest does not vacate the property on the above departure date and time the Guest will result in loss of the security deposit. If property is entered before 3:00 PM on day of arrival, Guest will be charged for an extra day.

Maximum Occupancy: ​The maximum number of persons allowed to stay in the Property is limited to ​4, ​unless the Resort gives its prior written consent. A charge of $25.00 US dollars per person per night will be assessed for each person who stays in the Property in addition to the rental party listed in the table above. Guest will be charged without notice for additional persons staying in the property and not disclosed to Resort.

Smoking Policy: ​The property is​ NON-SMOKING.​ Any evidence of smoking in the cabins or campers will result in the loss of security deposit.

​Responsible Behavior: ​The rental party agrees to act in such a manner as to allow those nearby the peaceful enjoyment of the property. Any person or persons belonging to the rental party that create a private or public nuisance may be ejected without refund.

Keys and Access: Code ​Resort will provide Guest with ​1 key ​which will unlock the door going in to the property. Additional keys are ​NOT AVAILABLE ​at the front desk. ​A fee of $20 US dollars will be charged to guest for failure to return a key and will be deducted from the security deposit. $119.00 Nightly rental rate. Reservation deposit $100.00. Pet Fee $50 non-refundable pet deposit per pet. Security / Damage Deposit $100

Visitors: ​All persons not registered to site at check in will be considered visitors. Any visitor staying overnight is subject to additional charges. No visitor will be allowed to use the common facilities or amenities when Guest is not on the property.

Registered campers are responsible for their visitors and will be held financially responsible for​ all persons not registered to site at check in will be considered visitors. They must register at office before entering the Resort. Damages to Hatfield’s Hideout Riverfront Cabins and Campground property is the financial responsibility of Registered Guest. Those who do not comply will be considered trespassing.

CAUTION:​ Please enter campsite with care and safety.

Pets: ​Pets are welcome. All pets on the property must be cleared prior to arrival to the property. A $50 non-refundable pet deposit will be charged per pet. Maximum number of pets, 2 per rental weighing no more than 40 pounds. If pets are inside and left unattended, they must be in a crate. Must not be left outside when owners are away from site or resort, nor may they be left inside an RV to continually bark. Excessive barking, growling, or any aggressive behavior will not be tolerated. If your pet is not under control, you may be asked to leave the resort without refund. Do not tie your pet to any resort property including trees, picnic tables, or railing of cabins. Pets must always be on a leash. Clean up after your pet and properly dispose of all pet waste in a proper receptacle. No display of pet cages or fences. Breed/Species restrictions apply. Quiet hours must be maintained for all pets from 10:00pm to 7:00am. There is a $200 charge for bringing a pet and not notifying us or bringing a pet to a non-pet friendly unit. Per state law we are required to have a copy of rabies vaccination for all pets. Bordetella vaccination is required. Immunization record is required. Only dogs permitted. $250 cleaning fee will be applied if damages incurred and will be charged to the card on file.

Reservation and Payments: ​A reservation deposit of $100 dollars is due at the time of booking. The remaining balance will be due by the arrival date. If a reservation is made 30 days or less until the arrival date, the full amount will be due at booking. Cancelations made prior to 30 days of arrival will receive a full refund. Cancelations made exactly 30 days or less to the arrival date will not receive a refund for any reason.

Security Deposit : The deposit is fully refundable provided the following provisions are met:

  • no damage is done to the property or its contents
  • no excessive cleaning is needed
  • all check out instructions are followed
  • no charges for smoking, pets, contraband or services during the stay
  • any charges accrued during the stay are paid in full prior to departure
  • all trash at departure is removed and placed in the appropriate container
  • no early check-in or late check-out unless approved by owner before arrival date

REFUNDS:​ Camping is an outdoor experience. No refunds or credits provided due to the discomfort of nature. No refunds or credits will be made for early departures. Guest, Rental Party Member, visitor is not ejected by Owner, Seaside manager or law. No items from the cabins/campers/sites are missing - No linens are missing. Guest rental party member, visitor is not ejected by Owner, Hatfield’s Management or law enforcement

Force Majeure: ​No liability will be accepted by the Owner for unforeseeable or any circumstances beyond the Owners ability to control. Examples would include but not limited to Civil riots, War, terrorist activity, natural or man-made disaster, acts of God, fire, or other events.

Liability: ​Resort and owners accept no liability whatsoever for any loss or injury sustained by Guest, or any Rental Party member, visitor etc. while inside, outside or anywhere near the property, including use of the decks, fire pits, or other amenities. The resort and owners accepts no liability for any damage or loss to personal property brought to the property. Resort accepts no responsibility for any death, injury, illness or damage to other personal property such as vehicles or ATV/UTV. ​Guest(s) agree to 100% assume the risk of any type of harm / loss arising from using the property. I agree to defend, hold harmless, and indemnify the owners, staff, and Hatfield’s Hideout from and against any and all liability from any claim or loss, including personal injury, death, property loss, attorney fees, and litigation cost resulting from my stay and/or use of property.

Furnishings: ​The property is currently furnished as advertised but is subject to change without notice. Furniture, bedding, kitchen equipment, utensils and other personal property supplied must not be removed from the property. Loss of any items within the property or damage will be charged to the guest. The property will be inspected shortly after Guest departure. All contents belong to the Owner. ​If something breaks, Guest must notify Owner within 24 hours​. Guest or any person belonging to the rental party, visitor etc. is not allowed to alter the wiring of any television, or electronic equipment inside the property.

Parking: ​Parking of vehicles, all-terrain vehicles, trailers available at rental unit/sites. Overflow parking available.

Trash Disposal: ​Please set trash outside your door for pick up each evening​.

Air conditioning: ​please do not set the temperature lower than 70 degrees or heat above 76 degrees. Extreme cooling will cause the unit to freeze up and usually will not start working again for 24 hours and can cause damage to the unit. ​DO NOT RUN THE AC WITH THE DOOR OPEN.​. If you are going outside, please shut off the AC prior to doing so. Leaving the unit on will cause moisture inside the condo and damage to the HVAC unit. If Guest or member of the Party freeze up the unit or cause damage to the unit by not adhering to these rules, Guest will be responsible for the cost to have the unit repaired.

Cancellations: If ​Guest cancels more than 30 days in advance you will receive a refund of money. Any reservation canceled less than 30 days in advance will not receive any type of refund. Reservations must be canceled in writing via email at info@hatfieldshideout.com. Because of our strict cancelation policy, we suggest that you purchase travel insurance. We do not offer this service, but several companies do. One of the companies can be found online at www.insuremytrip.com​.

Guest Expectations: ​No refund will be due to unmet expectations including, but not limited to problems with amenities, furniture, power outages, inoperable equipment including TVs or cable, lack of cable content or specific channel, internet service, adverse travel or weather conditions, acts of God, presence of mold, airborne spores, cleanliness, poor lighting, insects, rodents, noise of any kind, construction, animal allergens, allergic reactions, water leaks of any kind or any other perceived problem. If for any reason you decide not to rent the property, you will forfeit the total payment.

Legalities: ​The resort and owners will not be liable for damage or injury to Guest or any other person, property occurring on the premises or any part thereof. Guest and any member of the Rental Party or visitor agrees to hold Hatfield’s Hideout Riverfront Cabins and Campground and owners harmless for any claims of damage, no matter how caused. Owner(s) and Hatfield’s Hideout will not be responsible for acts of theft, vandalism, or other damages to Guest or any member of the Rental Party personal property. Guest and any member of the Rental Party agrees to hold harmless and indemnify the Owners and Hatfield’s Hideout from any loss or damage including attorney fees, incurred as a result of any and all claims, demands, causes of action, suits, judgements, fines or penalties arising out of the guest use or occupancy of the property. Guest agrees to pay all court costs, and reasonable attorney fees incurred by the Owner or Hatfield’s HIdeout in the enforcement of its rights under this agreement.

Problems with the property ​Should anything arise during your stay please email info@hatfieldshideout.com

Rates: ​The Owner reserves the right at its discretion to raise or lower rates at any time. The Guest will not have to pay an increase in rate after a confirmed reservation. However, if the price goes down, the Guest will not receive a refund for the difference.

Underage Alcohol consumption: ​If underage drinking is discovered the entire Party will be asked to vacate the property with no refund of any kind for the remaining time and will also forfeit the security deposit.

Damages: ​Please inspect the property for damages on arrival and call email info@hatfieldshideout.com​ or alert staff during normal business hours upon check in to report any damages found. If there is damage to the property that is not reported at check-in, the Guest will be responsible for damages. Accidents happen but any damage such as spills or marks on the wall etc. that require extra cleaning will be deducted from the damage deposit. If damage occurs secondary to an accident or misuse, the Guest will be responsible for the damage and the credit card on file will be charged. If the Guest disputes the charge, the Owner will take legal action even if it will cost more than the item or damage costs to repair. The Owner asks that you report and be upfront with any damage and maybe something can be worked out. Towels and washcloths cost money as well. A fee of $20 dollars per towel, and $10 dollars per washcloth will be charged to the Guest for any loss or stains that will not come out.

Cleaning: ​The property will be cleaned before arrival but no daily house keeping service is provided. The towels and linens provided will have to be used the entire stay. There is a washer and dryer inside the property for Guest to use if needed but the Guest will need to purchase high efficiency laundry detergent. Based on availability a cleaning service may be available during your stay. Please ask the Owner for price and availability as this will vary depending on the time of year.

FIREWOOD, FIREPITS, FIREPLACES:​ NO OUTSIDE FIREWOOD PERMITTED IN THE RESORT. Firewood is available for purchase at office and will be delivered to your site free of charge. Please do not stack firewood on grass and do not cut down trees. Campfires are allowed only in designated fire pits and must be attended to at all times. Absolutely no burning of garbage, paper, cans, glass, etc. in your fire pit or fireplaces. Firewood only. Please do not overload! ​Damage to fireplace will be the financial responsibility of the guest.

VENDORS:​ No sale or solicitation of any product including but not limited to souvenirs, food, merchandise, etc. “For Sale” signs permitted only on private campers/vehicles.

VIDEO / CAMERA SURVEILLANCE:​ Property and Buildings are monitored. Customer grants to Hatfield’s Hideout Riverfront Cabins and Campground, its representatives and employees the right to take photographs of me and my property in connection with the above-identified subject. Customer authorizes Hatfield’s Hideout Riverfront Cabins and Campground, its assigns and transferees to copyright, use and publish the same in print and/or electronically. I agree that Hatfield’s Hideout Riverfront Cabins and Campground may use such photographs of me with or without my name and for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content.

ACCIDENTS / INCIDENTS:​ Have to be reported to management and have a report filed no later than 24 hours of accident / incident.

Resort rights: ​Access to the property may be needed by the resort, manager or independent contractors. The Guest agrees to allow access as needed. Notice will be given when possible. The Owner or Agent representing the Owner has the right to enter an inspect the property without prior notice at any time. Should the Guest or Rental party violate any part of this agreement it shall be terminated immediately without refund. All guests should adhere to state, county, city ordinances / laws and Hatfield’s HIdeout rules at all times. Any failure to do so could result in immediate termination of this agreement and forfeiture of all money paid.

There will be no refunds ​for shortened stays or cancellations due to family emergency, illness, work obligations, ruined expectations because of weather, power outages or any other conditions which are beyond control by the Owner.