Terms of Service
Payment is due in full at check-in with a minimum 50% deposit
paid on booking reservation. For monthly stays, one (1) month of rent is due
in full at check-in and then each following month is paid in advance. We
gladly accept Visa, Mastercard, Discover, and American Express. We require
that all reservations have a credit card on file.
Hidden Haven LLC may charge my monthly recurring balance, any remaining
balance, any damage charges, or other amounts owed under these Rules and
Regulations to any credit or debit card on file from my reservation or prior
payments. Any amounts due after 30 days will be subject to the maximum late
charge permitted under state law.
The entire cancelation and refund policy is available on the website. By signing these terms and conditions, you agree and understand our full cancelation and refund policy.
We require a copy of your driver's license or state
identification on file. If you sign the terms and conditions online, you may also upload a copy of a state ID to the additional forms. Please stop by the office at check-in to sign the
terms and conditions and provide identification.
Check-In / Check Out
Check-in is at 2 PM EST and entitles you to your site/cabin/camper until noon the day of
check-out. All outstanding balances need to be paid prior to check-in. Early
check-in is not permitted. The guests who paid for the site/cabin/camper the night before
you have paid for their site/cabn/camper until noon. We will not ask a guest to leave so
that you can check in early. If you arrive in the area early, please make
arrangements until your site/cabin/camper opens at noon. We do not have a waiting area for
those checking in early. Check-out time is noon. You do not need to contact
the office for checking out unless you need to pay for after-hours charges.
Late check-ins are allowed at any time, please contact the park during camp store hours for
Motorhomes, RVs, Travel Trailers
All Motorhomes, RVs, or Travel trailers must be in good working order and
appearance. We reserve the right to refuse access to any quests whose vehicle
is deemed to be unacceptable.
You have been assigned a specific site, if you wish to move please check with
the office. Due to reservations and maintenance, moving may not be possible.
Please inquire before moving sites.
Cabins will be inspected and cleaned at least biweekly for monthly stays and
upon request. Cabins include free TV channels and Amazon Prime; any charges
to your Amazon Prime account will be charged automatically to your account.
Damages to the cabin will be charged to your account, and you will be
responsible for all damages to the property.
Open fires are not allowed in our park. Fires must be in firepits or
designated fire rings. Each site has a designated fire pit.
Please do not park your vehicle, trailer, or boat on an adjacent site. Use of
more than one site will result in additional charges.
Unless stated otherwise, only 1 RV and a maximum of 1 other vehicle are
allowed per site.
Storage is not allowed under or around your RV or picnic table.
Site and Park Navigation
Please be respectful of your neighbor and do not walk between sites when
navigating the park. Please use main roads, sidewalks, and designated public
paths to walk around the campground.
Washing RVs or vehicles is only permitted with 1 bucket of water and a
sponge. Hose washing is not permitted, as it can result in a mess and disturb
A maximum of 2 pets are allowed per reservation. This includes RV sites, cabin, tent, and camper reservations.
We ask that you keep your pets on a leash at all times except in the dog park. This helps you,
your pet, and other guests and other guests’ pets stay safe.
Cleaning Up After Your Pet
Be a good neighbor and always use the dog walk area and clean up after your
pet. Please do not let your pet deposit waste on your site or any of our
other guests’ sites. Failure to clean up after your pet will result in you
being asked to leave without a refund.
Leaving Pets Unattended
Pets may not be left unattended in our park. Please do
not tie your pet to a tree and leave. Leaving your pets unattended is
dangerous for your pet as many factors including weather, power outages, etc.
can affect your pet's well-being while you are away.
Pets on Furniture
Pets are Not Allowed on furniture if you are staying in one of our cabins or
Campers. For any incidents, that will be a $25.00 charge per occurrence. Pet owners are responsible for any damages caused by pets.
Due to Insurance Requirements, all pets must be vaccinated in
our park. Please make sure your pet’s shots are up-to-date.
Excessive barking is not tolerated and disturbs your neighbors. Please
note that excessive barking may result in you being asked to leave without a
The park speed limit is 5 mph. This policy is to keep you, your children, and
your pets safe. Exceeding this speed limit will result in a warning. Multiple
warnings will require us to ask you to leave. Safety is our number one
priority for our guests.
Each paid guest registration covers 1 RV per site and 1 vehicle per site
unless noted. Please do not park on our grass. Ruts
caused in your site due to additional vehicles will result in damage
Trailers, Boats, and additional vehicles will cost additional fees for camping. A nightly registration covers 1 RV and 1 vehicle only. No parking in common areas. Do not park in the middle of the road. Do not park in sites that you did not register for and do not block our garages or our bathroom
and laundry room doors. Parking on the grass is not permitted at RV Sites or
in tent areas.
Hidden Haven, LLC is not responsible for personal injuries or damage, loss,
or theft of any personal property or vehicles.
ATV’s. Dirt Bikes, Motorcycles, and Golf Carts
OHVs are welcome onsite but may not be used within the park. ONLY to get to
and from your site.
General Park Policies
Please be courteous to other guests around you. Loud music or objectionable
noise is not allowed at any time. Inconsiderate guests will be evicted from
the park. Profanity or violence towards guests or staff will result in
immediate eviction from the park.
Guests who violated rules that resulted in eviction notices will not receive
any refunds for their stays.
Only registered guests are permitted to enter the park. All visitors must
stop in the office to register. Visitors may not bring pets. Hidden Haven, LLC reserves the right to limit
the number of people visiting a site. Day visitors must depart by 10:00 pm
CST. Overnight visitors must depart by Noon CST. Please check with the office
before inviting any visitors. Registered guests are responsible for ensuring
their visitors are properly registered and following all campground rules. All
guests visiting someone in the park must register.
Guests are responsible for any damage or injury caused by themselves, their
children, or their pets. Hidden Haven, LLC is not responsible for personal
injuries or damage, loss, or theft of any personal property or vehicles.
You are responsible for understanding how many amps you use in our RV. Amp
usage over the 50 AMPs provided can trip your breaker. Please be mindful of
your amp usage so that you don’t trip your breaker during your stay. Please
notify the office so that we can notify maintenance if you have any
electrical issues during your stay. Guests cannot diagnose our electrical
pedestals per insurance and safety requirements. Maintenance is happy to
help. Even if you are an electrician, laws prohibit you from working on our
pedestals unless hired to do so.
Quiet Time Policies
Quiet time is 10 PM to 7 AM. Anyone playing loud music will be warned only
once and then asked to leave without a refund.
Trash Disposal and Recycling
A dumpster is available on the south side of the park. Please tie trash bags
completely closed and put your trash completely in the trash container.
Please do not place your trash on the ground. Woodland creatures like possums
and raccoons are attracted to left out or disposed of food and while we think
they are cute and wonderful animals; we don’t want you to find a surprise
night visiting raccoons at your site because of incorrectly disposed of
trash! Do not dispose of wires, oil, furniture, mattresses, or any toxic
waste or chemicals in our dumpster. Failure to adhere to this rule may result
in charges for disposal fees.
Hidden Haven, LLC is in a natural wildlife habitat area. There are coyotes,
birds of prey, and reptiles. All guests should ensure pets and small children
are supervised at all times.
An adult must supervise children under 18 at all times. Riding bicycles
without a parent and on our main entrance road is prohibited for the safety
of your children and our incoming guests.
Drones are not permitted in our park. Please do not fly drones over people or
RVs. There are several local area parks where drones are permitted for your
Clotheslines are not permitted in our park.
Fireworks and Firearms
Fireworks and firearms are strictly prohibited in our park. Fireworks
prohibition includes sparklers, smoke bombs, aerials, and firecrackers. The
prohibition of firearms includes all guns, including airsoft, BB, and pellet
guns. If these items are seen outside of your RV, you will be asked to leave
immediately without a refund.
Repairs to RVs and vehicles are not permitted in our park. However, we are
happy to recommend a local Mobile RV Repair service that comes out to your
site to assist you with any repairs.
Safety and Emergencies
Suppose you observe any activity you believe to be of concern. Text (931)
229-0899, 24 hours a day. (No soliciting is allowed) If you need to call 911
for any reason, and time allows, please get in touch with the office so the maintenance
staff can be prepared to escort the emergency personnel to your site.
We adhere to and maintain all state, county, and local laws on property.
Electronic Signatures: You agree that your electronic signature, whether
digital or encrypted, is intended to authenticate the Terms and Conditions
contained herein and to have the same force and effect as manual signatures.
Delivery of a copy of this Agreement or any other document contemplated
hereby bearing an original or electronic signature by email transmission in
“portable document format” (“.pdf”) form, or by any other electronic means
intended to preserve the original graphic and pictorial appearance of a
document will have the same effect as the physical delivery of the paper
document bearing an original or electronic signature.