Cancellation Policy

>>>If booking through Campspot Marketplace there is a 10% additional surcharge charged at arrival<<<
>>>You May go directly to our website to avoid this, there will be no other discounts used if booked through marketplace including camping specials<<<

Cancellation Policy
We do not give credit or refunds due to the discomforts that nature may throw at us, illness, work
schedule, evictions or other situations. Camping at Hidden Springs Campground continues rain or shine,
therefore, our cancellation policy is enforced regardless of circumstance. Our cancellation policy varies
depending on the timing of your cancellation notice in advance of the reservation date.

*Note: the campsite reservation fee ($25) is non-refundable


For Cabin Rental:
30+ Days:
     Refund less $40 administrative fee OR full refund issued in camp credit (for the current camping season)
LESS THAN 30 DAYS:
     Full reservation forfeited. NO REFUND
 
For Campsites: 
LESS THEN 1 WEEK (6 days) OF CHECK IN DATE
     No refund and full reservation amount is charged to card on file
1+ WEEK (7 days)
     Refund less $25 administrative fee

(if cancelled within 24 hrs full refund minus $15 admin fee and the reservation fee for non holiday/ special event only)

Monthly stays:

our monthly length is 28 days.

no RV over 10 yrs old

cancels less then 14 days are charged for full length of stay

cancel 15+ days from check in are charged full admin/reservation fees ($25)


For Holidays and special events:
LESS THAN 2 WEEKS (14 days) OF CHECK IN DATE
     Full reservation forfeited and any remaining unpaid balance will be charged to the card on file.NO REFUND 

WITHIN 15-30 days OF CHECK IN DATE
     A one(1) holiday night and administrative fee will be charged to the card on file

$25 reservation/ admin fee is not refundable for any cancels


NO-SHOW POLICY:

  • All guaranteed reservations will be held until 9:00am on the morning following your scheduled arrival.
  • After 9:00am, your reservation will no longer be guaranteed and your site/rental unit will cancelled and no refunds will be given. Reservations for 2021 are subject to rate increases, and any resultant balances will be invoiced to you subsequent to the implementation of the 2021 rates

While site type is guaranteed, site location is not unless you have paid the site locking fee. Please call if you have any questions regarding the site locking fee. Note, we do not give refunds or credit due to the discomforts of nature. The fun continues rain or shine. For more information on our park amenities and calendar of events, please visit www.Hiddenspringscampground.com. 

All registered guests entering the park will receive a gate card; if the card is not returned upon check out a $50 charge will be incurred on the card on file. We are a gated park. Re-entry is NOT possible without a gate access card. You are not permitted to let your Visitors in with your gate card. Visitors must register at the office during office hours. If caught you may be asked to leave.

if a transfer was done, only allowed once and no refunds given at any time.