Cancellation Policy

Cancellation Policy
We do not give credit or refunds due to the discomforts that nature may throw at us, illness, work
schedule, evictions or other situations. Camping at Hidden Springs Campground continues rain or shine,
therefore, our cancellation policy is enforced regardless of circumstance. Our cancellation policy varies
depending on the timing of your cancellation notice in advance of the reservation date.

*Note: the campsite reservation fee is non-refundable


For Cabin Rental:
30+ Days:
     Refund less $40 administrative fee OR full refund issued in camp credit (for the current camping season)
LESS THAN 30 DAYS:
     Full reservation forfeited. NO REFUND
 
For Campsites: 
LESS THEN 1 WEEK (6 days) OF CHECK IN DATE
     No refund and full reservation amount is charged to card on file
1+ WEEK (7 days)
     Refund less $20 administrative fee


For Holidays and special events:
LESS THAN 2 WEEKS (14 days) OF CHECK IN DATE
     Full reservation forfeited and any remaining unpaid balance will be charged to the card on file.
NO REFUND WITHIN 15-30 days OF CHECK IN DATE
     A one(1) holiday night administrative fee will be charged to the card on file


NO-SHOW POLICY:

  • All guaranteed reservations will be held until 9:00am on the morning following your scheduled arrival.
  • After 9:00am, your reservation will no longer be guaranteed and your site/rental unit will cancelled and no refunds will be given. Reservations for 2021 are subject to rate increases, and any resultant balances will be invoiced to you subsequent to the implementation of the 2021 rates

While site type is guaranteed, site location is not unless you have paid the site locking fee. Please call if you have any questions regarding the site locking fee. Note, we do not give refunds or credit due to the discomforts of nature. The fun continues rain or shine. For more information on our park amenities and calendar of events, please visit www.Hiddenspringscampground.com. 

All registered guests entering the park will receive a gate card; if the card is not returned upon check out a $30 charge will be incurred on the card on file. We are a gated park. Re-entry is NOT possible without a gate access card. You are not permitted to let your Visitors in with your gate card. Visitors must register at the office during office hours. If caught you may be asked to leave.