Refund Policy

note our cancel policy
 

*Note: the campsite reservation/admin fee is non-refundable

**no refunds are given for leaving earlier then your exit date for any reason including, weather, unforeseen circumstances, amenities closure (pool), act of god, illness, activities cancelled or ejection of guest


For Cabin Rental:
30+ Days:
     Refund less $40 administrative fee OR full refund issued in camp credit (for the current camping season)
LESS THAN 30 DAYS:
     Full reservation forfeited. NO REFUND
 
For Campsites: stays less then 10 days
LESS THEN 1 WEEK (6 days) OF CHECK IN DATE
     No refund and full reservation amount is charged to card on file
1+ WEEK (7 days)
     Refund less $25 administrative fee

*** if possible we can transfer a reservation one time within the current season, once transferred there are no refunds, any balance is charged to card on file.*** Transfer must be made 7 days prior to check in. Can only modify check  in/out dates 6 days prior or original reservation will be charged. 

(if cancelled within 24 hrs of making the intial reservation, full refund minus $15 admin fee and the reservation fee for non holiday/ non special event only)
For Holidays and special events:
LESS THAN 2 WEEKS (14 days) OF CHECK IN DATE
     Full reservation forfeited and any remaining unpaid balance will be charged to the card on file.
NO REFUND 

WITHIN 15-30 days OF CHECK IN DATE
     A one(1) holiday night and administrative fee($25 will be charged to the card on file

30+ days full refund minus $25 admin fee

**Monthly stays:

our monthly length is 28 days.

no RV over 10 yrs old

$100 deposit is required

cancels less then 14 days are charged for full length of stay

cancel 15+ days from check in are charged full admin/reservation fees ($100)

**Stays for 10 plus days

Reservations for stays of 10+ days require a $100 deposit

cancel 15+ days from check in are charged full admin/reservation fees ($100)

Less then 15 days to check in will be charged for full reservation

>Holidays CAN NOT be transferred <


NO-SHOW POLICY:

  • All guaranteed reservations will be held until 9:00am on the morning following your scheduled arrival.
  • After 9:00am, your reservation will no longer be guaranteed and your site/rental unit will be cancelled and no refunds will be given. 
  • any balance do to your reservation will be charged to credit card on file
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