Refunds for canceled reservations will be made in accordance with the cancellation policy. Deposited funds due to the guest will be returned to the credit card used to place the reservation. Refunds may take up 7-14 days to appear on the credit card account.
A $10 cancellation fee will be deducted from your deposit. Please note that the cancellations made after the cancellation window will result in forfeiture of the deposit paid.
From the time you cancel, it may take 7-14 days for the refund to show in your account. If it takes longer than that, please contact your bank or credit card company. Your refund is processed by our reservarion system as soon as the reservation is cancelled. We do not have control on how long the payment processor or the bank takes to refund the money to you.