Cancellation Policy

RESERVATIONS AND BOOKING POLICY

Reservations can be made by calling the office at (501) 625-3600. Reservations cannot exceed 12 days in length and must be made more than eight hours prior to stay (before 4:00 PM CT) and no more than 355 days in advance.

Payment is due in full when reservation is made. 

CANCELLATION POLICY

If you need to cancel your reservation, please cancel via our Campspot website or call our office at (501) 625-3600 before the deadline listed below. Emails, texts, or messages of cancellations are not acceptable.

The policy is in place regardless of weather, natural disaster, facility shut down by federal/state/local agency, and other uncontrollable/unforeseeable situations such as but not limited to; COVID 19, virus/communicable disease, and disruptions in the public water supply.
 

REFUNDS: Cabin, RV site, and Tent site cancellations more than 14 days prior to the scheduled stay can be refunded minus a 10% fee or a full refund is available in the form of Campspot credit which can be used at a later date. Please call our office at (501) 625-3600 to request the full Campspot credit. No refunds will be provided if the cancellation is 14 days or less prior to the scheduled stay. Campspot credit will be held no longer than 400 days from the cancellation date.

The policy is in place regardless of weather, natural disaster, facility shut down by federal/state/local agency, and other uncontrollable/unforeseeable situations such as but not limited to: COVID-19, virus/communicable disease, and disruptions in the public water supply.