Terms of Service
We continue to monitor our guests' comments and contemplate ways to improve their experience at Lone Mountain Marina and Campground. Sadly, the biggest complaint we continue to receive is about the BEHAVIOR OF OTHER guests. Please remember “young eyes and ears” are watching and listening. Many guests have heralded the policy modifications and we have seen guest behavior, and thus guest experiences, improve. We value your feedback and hope you have a great experience.
All visitors must register at the Main Office before entering the campground.
Absolutely no boats or trailers are to be left at campsites, unless you have written permission from management.
All pets must keep them on a leash when outside. Pet excrement must be removed promptly and properly disposed of by the pet owner. If you don't pick up after your pet, it will not be allowed on the premises. Unruly pets will not be allowed on the premises. YOU are responsible for your animals actions. Pet waste is more than gross - it is detrimental to our environment and humans. Pet pollution is carried by storm water runoff that contributes to high bacteria levels in our waterways after it rains. There are a lot of good pet parents out there who do the right thing, and we appreciate it! We had to alter our tactics to get the attention of those who refuse to clean up after their pets.
You are permitted to have (1) dog over 10lbs or (2) dogs under 10lbs
No person shall tether, fasten, chain, tie, or restrain a dog to any dog house, tree, fence, or other stationary object.
No outdoor cats are permitted as pets.
No Exotic pets are permitted on the premises. This includes but is not limited to lions, tigers, kangaroos, alligators, elephants, dolphins, dinosaurs, and camels.
Campfires are permitted on campsites, conditions permitting (i.e. wind, fog, drought), and must be contained in a ring or elevated fire pit. Guests must stay with the fire until it is completely out. All debris must be cleaned up afterward. Please burn wood only. No burning of plastics, glass, cans, metal, etc.
No loud music or noise anytime day or night. Quiet time is 11:59 P.M. till 9:00 A.M.
No fighting or arguing with other guests. If there is a problem tell someone at the office, if the police have to be called, you are to move out immediately and there will be no refunds.
No construction of any kind is permitted without written permission from the office manager and/or TVA
A 5 mph speed limit is in place in the campground. We need to protect our children.
All campers are required to turn off their water and roll up their water hoses when not in use. Also, put up your electric line. The safest thing would be to bury your water and electric lines. Lone Mountain Marina and campground will not be responsible for hose or electric line damage from grass mowing and weed eating.
Anyone who leaves the water on when they leave and the hose bursts and leaks will be charged a $125.00 fee for water use and service charge.
All campsites are to be kept clean at all times.
Pertaining to anyone on the A side of the campground - Absolutely no one is allowed to permanently reside in their campers. This is a TVA rule. The grounds close for 14 days each year per TVA.
Please do not put grease, paper towels or feminine products in toilets, to protect sewage lines and septic tanks. Any cost incurred from unclogging stopped-up drains will be charged to the guest.
We allow one small inflatable pool per campsite, which should be drained of water each night and when left unattended. Large pools or hot tubs that filter water and require electrical power are not permitted.
No trampolines are permitted on the grounds.
One camping unit per site (a small 2-person tent for children is allowed).
All garbage must be wrapped and placed in garbage bags and placed in our dumpsters. Trash receptacles are also placed throughout the marina and campground. Household cooking grease must be disposed of as garbage and not poured down drains. Disposal of hazardous waste, oil, fuel, etc. within the grounds or in disposal containers provided by the campground is strictly prohibited. All persons needing to dispose of said materials must contact the necessary governmental authorities and make all necessary arrangements to dispose of them.
No repairing of cars, boats, motors, trailers or any similar disturbing activity on any lot.
No peddling, soliciting or commercial enterprises will be allowed in Park.
All children 12 years of age and younger are REQUIRED to wear a Coast Guard approved PFD (personal flotation device) while on the docks.
No guest travel trailers, campers, or camper trucks of any sort will be stored or parked for overnight use on a guest’s lot. Campers or toppers, trailers and/or boats cannot be stored on the lot. Trailer storage is available at an offsite location for an additional fee.
All guests must keep their lot clean and free from rubbish and trash at all times. Inoperative and/or unregistered automobiles must be removed from the Park within 3 days of notice. No storage of any kind is permitted around or under a RV unit. No indoor appliances are permitted outside.
No illegal drugs are permitted on the grounds
Anyone buying a camper, boat, or floating cabin is responsible for past due rents owed to Lone Mountain Marina and Campground. You must check with the office first
Sub-leasing/renting of boats, jet-skis, campers or floating cabins is strictly prohibited, unless you have written permission from management. Anyone caught violating this will forfeit their spot and all rent paid will be forfeited.
No Smoking or Vaping in public gathering areas. This includes, but is not limited to, the pavilions, playgrounds, sports courts, docks, restaurant or bar, in vessels at the fuel docks, in any facility building
Cigarette butts should be disposed of properly. Do not throw them on the ground as they can hurt the fish and wildlife we aim to protect and preserve.
No Fishing from the Docks.
No discharging of firearms on the grounds.
The Lessee and Lessee’s guests agree to respect the privacy and quiet of their neighbors. Lessee and Lessee’s guests shall fully comply with all statutes, ordinances, health, safety, motor vehicle and fire codes; and the Facility Rules and Regulations and revisions and amendments thereto. Failure to comply shall result in the termination of Lessee’s Lot Lease and removal of Lessee and Lessee’s property from the Park.
No Commercial Vehicles are permitted to be parked on the premises. Should you have a commercial vehicle please see management for offsite parking options
You are permitted to park (2) vehicles that have to registered with the main office
No Washing of vehicles, boats or trailers on the premises. This is due to waste water runoff regulations that are in place from TVA.
Management and Staff reserve the right to ask anyone to leave the promises at any time for any reason.
Danger – BEWARE! •
CAUTION - When digging at a site - remember we have shallow underground utilities. We require anyone who is going to dig to contact the office as well as CBYD (Call Before You Dig) for a location. This normally takes 3 days.
No fireworks are allowed to be discharged in the campground, on the docks, from house boats, or on vessels within the harbor limits.
Please remember - water balloons, water guns, and marshmallow guns can be considered a nuisance by other guests.
Laser pointers are not permitted anywhere in the campground.
Golf Carts, UTV’s & ATV’s
Privately owned golf carts, UTV’s and ATV’s must be registered at our office and have a valid registration sticker attached to the driver's side of the front of the vehicle.
There is a one-time $5 charge for required registration stickers.
Annual Lease Holders and transient campsite golf cart, UTV and ATV owners are responsible for the operation of the golf cart, UTV or ATV including any damages that result from operation.
Golf carts, UTVs and ATVs must be operated properly and driven only on roadways. Golf carts ,UTVs and ATVs are not to be driven across vacant or occupied campsites, the dock, or in other restricted areas.
Underage Driving: DRIVER MUST be at least 16 YEARS OF AGE with valid driver’s license in their possession. The licensed driver must be in control of the golf cart, UTV or ATV at all times (hands on wheel, foot on pedals).
Reckless driving, horseplay, racing or other misuse of the golf cart, UTV or ATV is not permitted. Drivers must obey all traffic signs.
Taking rental golf carts off property is not permited - DO NOT go onto Lone Mountain Road.
No Lewd, vulgar or offensive music should be played from your golf cart, UTV or ATV. - Remember young eyes and young ears!
4-wheelers and golf carts are allowed but must follow the speed limit rule in campground.
No loud mufflers on 4-wheelers, UTVs or golf carts.
No off-road motorcycles allowed.
Failure to follow the golf cart, UTV and ATV rules will result in (1) warning. The second offense will result in revocation of your permit sticker and a (1) year ban from having a new sticker issued. Regardless of whether it was the actions of the owner’s guests or their renters.
Campsite Reservation Deposit Policy
Campsite reservations can be made up to 18 months in advance by calling: 423-626-9437
Lone Mountain Marina and Campground requires a 50% deposit on all advanced reservations.
All advanced reservations require a deposit of 50% of the total balance due, based on current year’s rates, with a $50 minimum deposit. All advanced reservations must be a minimum of 4 nights from June 15 through August 15. There is no minimum at any other time of the year.
Deposits up to the entire balance are accepted.
Deposits must be received within 7 days of making the reservation. If the deposit is not received within 7 days of the date the reservation is made, the reservation is canceled automatically by the system. A cancellation notice will be mailed to the street address or email address on file.
Deposits are applied toward camping fees upon check-in.
Excess deposits are refunded upon check-in or cancellation.
Reservations will be held until 11 AM the day after the guest’s arrival date. If the guest has not arrived by that time and has not contacted Lone Mountain Marina, the reservation will be canceled as a No-Show and the entire required deposit will be retained.
A $25 late pull fee will be charged for storage reservations made for same day service after 3PM.
Reservation balance due upon check-in.
Cancellations: (See Storm Info & Updates for any storm related cancellation policies and see Coronavirus Page for any campground initiated closures or cancellations related to COVID-19.)
Cancellations 30 or more days prior to the arrival date, excluding the arrival date, are subject to a $25 administrative fee.
Cancellations less than 14 days prior to the arrival date, excluding the arrival date, are subject to cancellation fee of their deposit paid.
Modifications:
A modification constitutes a change to an existing reservation around or within the initial dates reserved (i.e. change arrival date, departure date or site #).
A modification does not constitute changing dates to another week, month, or year. This constitutes a cancellation and all cancellation policies apply.
Any modifications made to existing reservations may change the required deposit amounts.
Extended reservations, greater than or equal to 28 days, that modify 25% or more from original number of days reserved will forfeit the deposit associated with the days canceled or modified.
No-Show Reservations:
Reservations will be held until 11 AM the day after the guest’s arrival date. If the guest has not arrived by that time and has not contacted Lone Mountain Marina and Campground, the reservation will be canceled as a No-Show and the entire required deposit will be retained.