Terms of Service

CHECK-IN IS AT 1:00PM (EXCEPT RENTAL UNIT) AND CHECK OUT IS AT 11:00AM
CHECK-IN FOR RENTAL UNIT IS AT 3:00PM
WE CANNOT ACCOMODATE FOR ANY EARLY ARRIVALS OR LATE DEPARTURES

The reservation holder agrees to the total reservation charges and payments as listed on the reservation confirmation page. The reservation holder understands we offer no refunds or credits for early departure, inclement weather, or other situations which may arise. The reservation holder agrees that they are responsible for anything that happens on their site, or with anyone registered to their site. The reservation holder agrees to follow all rules and regulations listed on our arrival map which is given at time of check-in and on our policies page found on our website. The reservation holder agrees that they will register and pay for all guests and extra vehicles. We allow a total of 6 people overnight, 10 people during the day, including the reservation holders. We allow two vehicles on site at a time, including the reservation holder’s vehicle(s). The reservation holder agrees to remove all personal belongings, vacate the campsite, and exit the premises at or before 11AM on departure date. 

Please note our policies page HERE.

Family Campground: Powder Horn Family Camping Resort is designed for families and / or couples wishing to vacation. We cannot accommodate groups of friends, single campers, or guests on work trips. We accept reservations for any family or couple. PHFCR defines “family” as grandparents, parents, children, and grandchildren. PHFCR does not allow groups of siblings, cousins, aunts, uncles, etc. unless accompanied by other family members. If you arrive at the park and we identify that you are not a couple or a family as PHFCR defines, we reserve the right to cancel your reservation without refund.

Liability Policy: It is mutually understood and agreed that Powder Horn Family Camping Resort (PHFCR) shall not be liable for personal injury or loss of life to Occupant(s) and/or visitors nor shall Powder Horn Family Camping Resort be responsible for damage to Occupant’s RV, trailers, tents, additions, etc. due to electrical failure, power outage, wind, rain, flood, terrorist act or other casualty loss. The Occupants will indemnify and hold PHFCR harmless from any loss, claim or action which PHFCR may be subject to, with respect to such loss, claim or action including Powder Horn Family Camping Resort’s attorney’s fees. 

Age Restriction Policy: PHFCR is a family campground, and would like to maintain a welcoming and safe atmosphere for all our guests; keeping this in mind:

  • All members in the party must be 18 years or older and a couple unless accompanied by a parent or guardian. We reserve the right to refuse entry or evict person(s) we determine to not meet the criteria without refund.
  • Our rental unit must be rented by someone age 25 or older.
  • All members of a party with any person(s) under the age of 21 will be required to provide official state identification upon registration.
  • Anyone under the age of 21 found consuming or under the influence of alcohol will be faced with police intervention as well as face eviction without refund.
  • All person(s) will respect quiet hours from 11pm - 8am. Warnings will be given to not add wood to the fire past 11pm; if further warnings are needed the party will face eviction without refund.

Pet Policy: Pet(s) have/has a daily fee for each pet. Limit 2 pets per site. They also:

  • Must be leashed at all times and under the supervision of a responsible person 13 years or older.
  • Are not allowed in pool complexes, playgrounds or buildings.
  • MUST be cleaned up after immediately and MUST be disposed of properly. Disposal bags are available throughout the park. 
  • May not disturb other guests in any manner.
  • Are never allowed to be left unattended at campsite, in camping unit, or anywhere in the campground.
  • All vaccination papers must be present at the campsite.
  • Aggressive behavior, barking, or general disruption may result in eviction.
  • Are not allowed in tents or behind soft shell units/doors.
  • Are not allowed in the cabin or on the cabin site property.
  • Are not allowed with visitors of guests.
  • Will not be brought to the swimming pools or in any of the buildings, including the store.
  • Service animals are allowed per Maine and Federal guidelines; Powder Horn reserves the right to ask Maine and Federal provided questions about a service animal. 

Visitors: Day visitors are charged daily rate per person and additional vehicle fees will apply. Day visitor hours are from 8AM to 10PM. Day visitors must re-register as overnight visitors prior to 9:30PM if they decide to stay overnight. Day visitor fees will be credited toward the overnight visitor fees. Ten people maximum allowed per site during the day. PETS ARE NOT ALLOWED WITH VISITORS.

Overnight visitors are charged a nightly rate per person and additional vehicle fees will apply. Six people maximum allowed overnight per site. Check-out time for overnight visitors is 11AM.

For the safety of the park each guest must be registered with the office prior to entering the park. Overnight visitors may arrive after posted office hours if they are pre-registered and paid for. Overnight visitors who are not registered prior to posted office hours will be denied entry at the gate after said hours. Visitors who are arriving during office hours do not need to be pre-registered but do need to be pre-approved by the site holder or with the site holder on arrival. Both vehicle and visitor charges apply. 

To pre-register a visitor you must have all information below ready with payment. If any of this information is missing or incorrect your guest may be denied entry into the park. 

  • Name(s)
  • Phone number
  • Vehicle Make
  • Vehicle Model
  • Vehicle Color
  • Vehicle Plate Number

EV Charging: EV’s, also known as electric vehicles, have gained popularity in recent years. EV’s have large batteries which require a consistent pull of electricity to charge. In comparison, camping units use electric hook-ups which require periodic use of electricity, as needed. Our resort site pedestal’s electrical capabilities cannot support the consistent draw of electricity. Use of our 30 or 50 AMP plugs to charge an EV can result in permanent damages to your vehicle and our pedestal. 

For the safety of our guests, park infrastructure, and your vehicle, we have limitations with  EV charging in our resort. EV’s can be charged via 20 AMP household plugs ONLY, accessible on each site. We cannot allow use of our 30 or 50 AMP plug-ins. Guests will be held responsible for damages that occur from the use of a 30 or 50 AMP plug-in, associated with charging an EV. 

Changing Sites: If you are changing sites during your reservation, please come to the office at 11 AM the day of for a new registration tag. You may remain on your current site until the new site has been vacated and cleaned. Changing sites requires authorization from the office. PLEASE STAY IN THE CAMPGROUND UNTIL YOUR SITE CHANGE IS COMPLETE.

Date Change Policy: Moving dates without penalty requires 30 days advance notification. In the event you need to shorten the dates of your stay, your site number may no longer be honored and any site lock fee will be refunded. Shortening the dates of a reservation more than 24 hours prior to the scheduled arrival date and time will result in a $75 fee. Moving dates 29 to 1 day(s) prior to arrival will have a $75 fee, and any remaining amount will be refunded onto the payment account which was used for the deposit. Date changes made less than 24 hours prior to arrival time (1:00 pm) will not be eligible for any credits or refunds. Shortening or moving of dates less than 24 hours prior to scheduled arrival date and time (1:00pm on check-in date) will result in a fee equal to the cost for the dates that are being shortened or moved. Date changes must be within the same season; no exceptions for late season reservations.

Cancellation Policy: Cancellations processed with 30 or more days prior to arrival date and time will receive a refund (minus a $75 fee) onto the payment account which was used for the deposit. Any cancellations made less than 30 days prior to arrival date and time are not eligible for a refund, and all deposits will be forfeited. All cancellations must be submitted by the reservation holder, regardless of who made the reservation. All cancellations must be submitted via the cancellation request form on our website. Failure to check-in on the scheduled arrival date, without notice, will forfeit your site and deposit as of 11AM the following day. Please refer to our date change policy for more information.

Photography Policy: The reservation holder understands the both Powder Horn Family Camping Resort (PHFCR) staff and independent contractors retained by PHFCR (the “Photographers”) may be taking photographs/videos of guests during their stay for promotional use by the campground [and the Photographers] in all forms of advertising and marketing, unless written notice is given otherwise by a site holder by the execution and delivery to PHFCR management of an “opt out” form.

The reservation holder acknowledges and agrees, for itself and on behalf of their family members or other guests (all, collectively, the “Invitees”), that PHFCR [and the Photographers] may use all photographs, video recordings, audio recording, images and sounds depicting the undersigned and/or such other Invitees (collectively, the “Media”), and may broadcast, stream on the Internet, incorporate into other publications or works, make website displays and social media posts and otherwise publish, air, reproduce, and distribute to the public, and otherwise use the Media and such Invitees’ images, voices or likenesses in all print and electronic media for all of PHFCR’s [and the Photographer’s] promotional and advertising activities related to their respective businesses (collectively, “Promotional Materials”). 

The undersigned reservation holder understands that they are granting permission to PHFCR [and the Photographers] to create, produce, publish and use the Promotional Materials without any compensation, and any profits generated from the creation, production, publication and use of such Promotional Materials are for the benefit of and are owned by PHFCR [or the Photographers, as applicable]. The undersigned, for themself and all other Invitees, hereby waives any and all rights the undersigned may have to the Media and the Promotional Materials and releases PHFCR and its employees, agents, representatives and independent contractors from any and all claims of any kind or nature whatsoever that the undersigned may have or that may arise or occur from PHFCR’s [or the Photographers’] publication and use of the Media and the Promotional Materials.