Terms of Service

Terms & Conditions

Mountain Aire Resort Inc. (Mountain-Aire)

I agree, and shall cause my children, invitees and guests, to abide by the Mountain Aire Resort Inc. Rules and Policies, including those rules and policies published at  https://mountain-aire.com/facility-guidelines, posted at the Mountain Aire Resort Facility or otherwise communicated in any manner by Mountain-Aire Resort Management.

I further understand and agree that Mountain-Aire Resort does not give credit or refunds due to the discomforts of nature. Mountain-Aire Resort's refund policy varies, depending on the timing of the cancellation notice in advance of the reservation date, as follows:

Motel Guests

LESS THAN 1 WEEK:
Full reservation forfeited

1+ WEEKS:
100% of reservation refunded less $25 cancellation charge

 

Cabin Guests

LESS THAN 4 WEEKS:
Full reservation forfeited

4+ WEEKS:
100% of reservation refunded less $25 cancellation charge

Short-Term RV Sites

LESS THAN 1 WEEK:
Full reservation forfeited

1+ WEEKS:
100% of reservation refunded less $25 cancellation charge

Annual RV Sites

$500.00 deposit due by January 31st (non-refundable)

Full Payment due by March 31st. (non-refundable)

 

As a participant in a recreation activity, I am responsible for acting within the limits of my ability and heeding all warnings regarding participation in the activity. I will maintain control of myself and any equipment while participating in the activity and will refrain from acting in any manner that may cause or contribute to injury to myself or to others.

I HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE Mountain Aire Resort Inc., its owners and agents (collectively, Mountain-Aire Resort Management), from any and all liability to me, my children, my invitees/guests, personal representatives, and heirs for any loss or damage on account of injury to person (including death) or loss or damage to property relating to, or arising out of, use and occupancy of the Mountain-Aire Resort property, facilities, golf carts, ATV's, motorized vehicles, amenities, and any dangers and hazards associated with acts of nature such as changing weather conditions; high winds; thunder and lightning; temperature fluctuations; falling trees; tree limbs, ice; floods; or encounters with wildlife.

I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Mountain-Aire Resort Management, and each of them, from any loss, liability, damage or cost (including attorney fees) they may incur due to injury (including death), damage or loss of property relating to use of the Camp-Resort by me, my children, and/or my invitees/guests or due to any incidents that may occur during my stay. I understand that, although Mountain-Aire Resort Management makes every reasonable effort to provide a secure environment, the security of my person, my belongings, and all persons registered in my party is my sole responsibility.

As a courtesy, our employees, if so requested, may assist with directing you to your designated campsite. It is your sole responsibility to ensure that the site will accommodate your specific trailer/RV and that you will not hit any branches, posts, trees, etc. when positioning your RV on the campsite. You agree to indemnify and hold Mountain Aire Resort Inc., its owners and agents (collectively, “Mountain-Aire Resort Management”) harmless from any loss, liability, damage or cost (including attorney’s fees) that may result from an employee assisting or directing you onto a campsite. Furthermore, you release, waive, discharge and covenant not to sue Mountain-Aire Resort Management for any and all liability, loss, or property damage relating to an employee assisting/directing you to your site.

I understand that I am and remain personally liable to pay the total amount of my reservation prior to my scheduled check-in date, or at such earlier date communicated to me. If I fail to pay the total due, I agree that Mountain Aire Resort Inc. may charge any remaining balance (in additional to any damage charges or other amounts owed under these Terms and Conditions) to any credit or debit card on file with my reservation. Any amounts due after 30 days will be subject to the maximum late charge permitted under provincial law.

The Premises are privately owned and THE MOUNTAIN-AIRE RESORT MANAGEMENT RESERVES THE RIGHT TO REFUSE SERVICE to anyone for any reason except for those prohibited by law. Mountain-Aire Resort Management reserves the right to require any person or party it deems necessary, to leave the campground based on violations of Park Rules or behavior management deems inappropriate or disturbing to others. Harassment or mistreatment of our staff or other guests, including but not limited to, racist comments or hate speech, will not be tolerated under any circumstances. I have read this notice and agree to it as well as all Mountain-Aire Resort Rules and regulations. In addition, I understand that I am responsible for the actions of all persons registered in my party, including any children, and any guests that visit during my stay. On behalf of each person in my party, I grant Mountain-Aire Resort and its affiliated entities and promotional partners the right to include any photographic, video and other visual portrayals of each person in my party in any medium and for any purpose.

I understand that entrance constitutes permission for the management to photograph anyone while on the premises and to use any resulting pictures for any lawful purpose without compensation to the individual.

Additional Terms for Rental Units

I understand and agree as follows:

  • At departure, the rental unit is to be left in a reasonably clean condition (broom swept), garbage is to be removed from the rental unit and placed in an outside garbage bin, all kitchens and kitchenettes are to be left clean, all dishes are to be washed and put away, and the microwave, refridgerator, stove and countertops are to be wiped clean; otherwise, Mountain-Aire Resort Management may charge my credit card with a $75.00 cleaning fee. I understand and agree that if I leave the rental unit in an unreasonably filthy condition, permit a pet to occupy a rental unit not designated as pet-friendly or smoke in a rental unit, Mountain-Aire Resort Management may charge my credit card for the cost to professionally clean the rental unit ($250 minimum charge).
  • All damages to the rental unit, whether caused by myself, my children, guests or pets, will be disclosed to the registration office immediately or at checkout. All damages occurring to the rental unit during my stay will be charged to my credit card after a thorough inspection has been made by Mountain-Aire Resort Management. Damages for which I will be responsible include, but are not limited to: lost key(s), broken/lost TV/DVD/AC remote controls, broken items, discharged fire extinguishers (if not used for a fire), damaged/dented/bent appliances, furniture, cabinetry or dishes, writing on walls or bedding, and ripped or torn mattresses or covers.
  • Pets are only allowed in PET FRIENDLY cabins that are designated by Mountain-Aire Resort Management. If you are in a pet friendly cabin and you have brought your pet(s), you must pay the $5 fee per pet/day fee and bring a crate. The animal(s) must be kept in a crate when left alone in the rental unit.

Animal Waiver

I hereby agree to the following regulations and conditions relating to my pet while camping at Mountain Aire Resort Inc. (Mountain-Aire Resort and Campground "Facility")  with my pet.

  • Excluded Areas. I agree to keep my pet out of the following areas including, but not limited to, food and beverage areas, playgrounds and pavilions.
  • Excluded Pets. I agree that the Mountain-Aire Resort has the sole discretion to exclude pets. The basis for exclusion may include, but is not limited to the following: breed-specific exclusions; due to their young age are exempted from state or local law vaccination requirements; are sick; are in heat; are aggressive, vicious, dangerous or potentially dangerous; require muzzling; or are easily frightened or sensitive, resulting in disruptive behavior (such as fighting or biting) in response to a stimulus.
  • Supervision. I agree to keep my pet on a leash or in a carrier while in all public areas of the Facility. I further agree to have my pet with me or a designated individual at all times, and understand that I may not leave the pet unattended in the cabin or at the campsite. I agree to prevent noise or any other disturbance by my pet, in the interest of other guests at the Facility.
  • Vaccinations. I represent and warrant that my pet is up to date on all vaccinations (including rabies and distemper) and flea treatments.
  • Disturbances. I agree that, should my pet create any disturbances, which cause complaints to be made to the management by other guests or employees of the Facility, at the request of Mountain-Aire Management, I will immediately make arrangements to house my pet elsewhere outside the Facility. Additionally, I understand and agree that if I do not find alternative housing for my pet after being asked to do so, I will be asked to leave the Facility and will not be issued a refund.
  • Assumption of Risk and Release. I understand that my permission to have my pet at the Facility with me is a privilege and not a contractual right. Such permission is expressly conditional upon my adherence to the terms of these rules and other rules in effect at any given time. I understand that the Facility may revoke such permission at any time for any reason. Additionally, I hereby assume all responsibility of risks, injury, damage, other harm that may occur while my pet is at the Facility or caused by my pet.  Further, I hereby knowingly and voluntarily expressly release and discharge the Facility, its owner, its agents, its parent companies, members, managers, directors, officers and employees (“Released Parties”) from any and all claims, damages, liabilities, injuries, demands, or causes of action, both present and future, whether known, unknown, anticipated or unanticipated, that me or my guests or invitees may have against any of the Released Parties arising out of or incident to my pet's presence in the Facility, whether arising from any act or omission, whether negligent or otherwise, of me, my pet and/or any guest or invitee. I further agree to indemnify each of the Released Parties for any and all such claims, damages, liabilities, injuries, demands, or causes of action, including costs, expenses, and attorney’s fees arising as a result of or related to the presence of the pet at the Facility. This provision shall be enforceable to the fullest extent of the law.
  • Acknowledgment. By signing below, I acknowledge that I have read the foregoing Assumption of Risk & Release and fully understand its provisions and implications. My execution of this Release is entirely voluntary and intended to be binding on my heirs, executors, legal representatives and assigns.

I have read this Animal Waiver and understand it is my responsibility to abide by the Rules. I further understand that it is my responsibility to ensure that my guests and invitees also comply with the Rules. Failure to adhere to the policies and rules set forth herein may result in my removal from the Facility without a refund.

In light of the global pandemic associated with COVID-19, everyone shares in the obligation to observe certain requirements and guidelines to help keep themselves and others safe within your shared community.  In particular, I represent that I have not tested positive for COVID-19 within the last two weeks and I have not been in direct personal contact with someone who has tested positive for COVID-19 within the last two weeks either.  If I do test positive for COVID-19 or come into contact with someone who has, or if my temperature exceeds 100 degrees Fahrenheit and I experience other COVID-19-related symptoms, I agree that I will not seek to enter the resort/community until I am no longer symptomatic for three straight days.  I agree to observe the safety requirements within the resort/community spaces -- including wearing a personal mask when required, and observing required routes of circulation, occupancy limitations, social distancing and sanitization requirements.

I acknowledge that the current water supply is designated as non-potable and I am responsible to bring my own drinking water for consumption while staying at the Mountain-Aire facility.

Cancellation Policy:


We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.

Motel Guests

LESS THAN 1 WEEK:
Full reservation forfeited

1+ WEEKS:
100% of reservation refunded less $25 cancellation charge

Cabin Guests

LESS THAN 4 WEEKS:
Full reservation forfeited

4+ WEEKS:
100% of reservation refunded less $25 cancellation charge

Short-Term RV Sites

LESS THAN 1 WEEK:
Full reservation forfeited

1+ WEEKS:
100% of reservation refunded less $25 cancellation charge

Annual RV Sites

$500.00 deposit due by January 31st (non-refundable)

Full Payment due by March 31st.

Payment Policy:

Payment is due in full at time of booking as well as Acceptance of Terms and Conditions.
We gladly accept Visa, Mastercard, Discover, and American Express.

No Show Policy:
Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.

CHECK IN TIME - 3pm

CHECK OUT TIME- 11am