Terms of Service
Mountain View RV Resort Policies
Please review our policies to ensure the happiness of all guests.
Animals – No aggressive behavior will be allowed. Excessive noise will not be allowed. No unattended animals. All animals must be on a leash at all times - this includes service animals. You will be evicted if your. dog is off leash after the first warnng. Please clean up after your animals immediately. We welcome animals but if your animal is not picked up after and it is caught by staff a $10.00 per animal, per day will be assessed for having to clean up after your animal. No full or mixed breeds of Dobermans, Rottweiler's or Pit-bulls allowed. There is a 3 animal limit. First two dogs are free. A $10 fee per day is charged for the third dog.
Service Animals - Service animals must be leashed at all times and be with their handler at all times. A comfort pet is not ADA compliant and is not allowed in cabins or domes. An ADA service animal is allowed but a fee will be assessed for any damage or excessive cleaning required. Your pet is not a service animal if:
- It is off leash
- It approaches another animal or human
- Is aggressive in any way towards people or animals
- Sniffs other dogs or humans
- the animal urinates or defecates in a cabin or dom
If your service animal soils or damages lodgings or there is excessive shedding, note that there is a $75 cleaning charge. If you fraudulently represent a pet as a service animal to gain entry to a cabin or dome, or to get an aggressive breed dog into our resort, you will be removed from our property immediately.
Cabins – All cabins are non-smoking rooms.Pets are not allowed. There will be a $50 cabin-cleaning fee for cabins if you sneak a pet in and we will remove you from the park. Cabins will be inspected at check out time. Any damage to the cabin or its contents will be the renter’s responsibility. No cooking inside cabins. Dish washing station is provided near the rest rooms.
Check in time is a 1 PM Colorado time. Check-in time for the Domes is 3:00 pm. An early check in fee of $10.00 is available to guests that would like to check in prior to 12 noon as long as there site is available. Check in after 6 PM needs to be arranged with the office.Do not drive into the park without an escort when arrriving. Notify the front desk if you have an extra vehicle as often we need to arrange alternative parking.
After-Hours Check-In – Late arrivals require pre-notification. No check-ins are allowed 30 minutes after sunset. If you cannot make it before dark (30 minutes after sunset) we will check you in the following morning after 8am
Check Out – Check out time is 11AM. Depending on reservations, we may be able to allow a later check-out. Please check with us if you need a later check out. Parking may be available out front. Please don't assume you can check out late. In June and July late checkout is not possible so if you plan on a tour that requires late checkout, book an extra night. We need time to clean the sites for the next guest.There is a $10 fee to stay until noon if avaiable. All RV's must move by noon.
Clotheslines - Drying items within the boundaries of your site is allowed. The use of clotheslines is not permitted.
Glamping Domes – Check-in time is 3:00 pm.There is a $100 key deposit at check-in. All domes are non-smoking rooms. Pets are not allowed. There will be a $50 cleaning fee for cabins if you sneak a pet in and we will remove you from the park. Domes will be inspected at check out time. Any damage to the dome or its contents will be the renter’s responsibility. No cooking inside domes. Dish washing station is provided near the rest rooms. No cooking in the dome or on the wooden deck - use the concrete patio below the dome.
Early Departures – Guests who depart prior to the end of their reservation will not receive a refund for the remainder of their stay.
Cancellations
(1) All reservation fees will be charged in full at the time of the reservation.
(2) Customers that cancel a weekly or daily reservation prior to 7 days of arrival date will receive an account credit minus a $20.00 fee. The account credit is good until the end of the following year. There are no refunds only account credits.
(3) Monthly reservations are not movable and will not receive an account credit for a cancelation at any time or for any reason.
(4) Cancelations made less than 7 days prior to arrival date and No-shows are not eligible for an account credit.
(5) There are no refunds for early check-out.
(6) Holiday weekends are a tw-night minimum stay.
Children – Parents or guardians are fully liable and responsible for the acts and conduct of their children at all times. Please educate children about RV etiquette
Dumpsters - to be used for normal trash. Do not deposit TV's, computers, furniture, fuel tanks or other large items. $100 fine for misuse.
Electric Cars – Charging of EV’s is prohibited.
Facilities – Our management is responsible for all common areas. All events that will be using common areas must be scheduled with the management.
Fires – Firewood and fire starters are for sale in the store. Fires need to be attended and in the designated fire pits. Fires should be extinguished before checkout. Fires not permitted when local officials set restrictions in place. No plastics, cans or other non-burnable trash is to be put into the pits.
Flags and Political Signs - We appreciate flying the American flag or a US State flag. However, please refrain from fllying political flags or displaying political signs. We hope to provide a stress free zone and for many, politics is a high stress subject. Thank you for your understanding.
Games – Equipment available 10 AM to 6 PM. Basketballs, horseshoes and shuffleboard equipment will be provided free of charge to a registered guest. Failure to return the equipment in working order will result in a charge for replacement of the item or items.
Laundry, Rest Rooms and Showers – We pride ourselves on providing very clean facilities. Please notify management if one of our facilities requires attention between the normal cleaning schedules.
Liability – Our location is in a mountainous desert terrain. There is always potential for high winds, encounters with wildlife including deer, mountani lions,snakes, venomous spiders and other insects. While we strive to keep out the most dangerous species, all facilities are used at your own risk. Our equipment, apparatus and facilities are furnished solely for the convenience of our registered guests. A person using such does so at their own risk. The management will not be responsible for accidents, injuries or loss of property by fire, theft, wind, or acts of God. We do reserve the right to refuse service to anyone.
Oil Changes - prohibited - take your vehicle to a sho
Payment – Cash or Credit Only.
Picnic Tables – Picnic tables are provided for gathering and enjoying, please do not use them as a cooking table or workbench.
Quiet Time – Quiet time is 10PM – 8AM. The use of generators is not allowed at any time however. Please keep noise levels to a minimum so as not to disturb your neighbor. Please be respectful to your neighbors at all times.
Reservations
The type of site you reserve is guaranteed. However, unless you paid the Lock Site Fee when reserving, the specific site you asked for is not guaranteed.
Respectful Camping:
· Respect the check-in and checkout times. This helps us prepare your site for your use and the next camper.
· Respect fellow guests by not walking through their campsites.
· Respect the quiet of the campground by not blasting music.
· Respect that others may want to use the WiFi by not having multiple streaming devices connected.
RV Requirements – RVs must be RVIA Certified. All RVs must be owner occupied, well maintained and clean. Each unit must have a 3" sewage sewer hookup. The sewer connection must be sealed to comply with Fremont County regulations.
RV Washing – Prohibited due to water restrictions in the area. Contact office regarding washing off bugs. $50 fine for washing vehicles.
Sewer Etiquite - Please don't flush femine products or wet wipes(even flushable ones) into your tank our our toilers. Besides the cost, it creates unsanitary conditions when a sewer overflows and inconveniences other guestr when we have to shut down facilities
Speed – For the safety of our guests and in an effort to reduce dust the speed limit on the resort property is 5 MPH
Smoking and Alcohol – All buildings are non-smoking. Please dispose of butts in the proper receptacles. Colorado drinking age applies. No excessive drinking will be permitted.
Trailers - If you want to bring a trailer, you need to make arrangements in advance. We cannot always accomodate large trailers. Please describe your set up accurately to the front desk so that there is no problems when you arrive. If you are pulling a cargo or ATV trailer with a vehicle that is not your RV, you must arrange for separate trailor parking
Trash – All trash shall be disposed of in the provided dumpster. The dumpster is not for oversized items or hazardous materials. No trash shall be stored on the RV site. You are expected to keep your site clean and free of all trash. All trash bags shall be closed at the top to eliminate odor. No Littering. Due to wind, weather and wildlife, trashcans are not permitted.
Vehicles - There is one RV and one vehicle per site allowed. Additional vehicles must be parked out front if space is available.
Visitors – Must register in office. You are responsible for your guests and any damaged caused by them. Please share our resort policies with them. A guest failing to comply with the policies will lose visitor privileges and asked to leave. Prices are for two adults. Additional overnight guests must pay an occupancy fee. Visitors must park out front and not at your site.
WiFi – You certify that you or your guests will not to use our Internet service for illegal activities of any kind.
The Resort management reserves the right to amend, revise and add to the RV Resort Policy at any time.
Failure to comply with these policies may result in your leaving the resort with no refund and future reservations being cancelled.