Refund Policy

Refund Policy is based on the Cancellation Policy - Refunds are made to the original payment method when available, otherwise an e-check will be the method of refund.

If your reservation is eligible for a refund, please allow up to 7 days for processing to complete.

CANCELLATIONS and EARLY DEPARTURES:

Camping and Glamping is an outdoor experience, there will be no refunds due to discomforts of nature or any adverse weather conditions.  There will be no refunds if any amenities or services are not available.

Cancellation of Holiday, Special Event, or Group reservations require a minimum of seven (7) days prior to the arrival date to cancel and there will be a $50.00 fee per site.  Less than seven (7) days prior to the arrival date the maximum refund is 50%.  Less than four (4) days prior to the arrival date there will be NO refund.

Cancellation of RV and TENT reservations require a minimum of three (3) days prior to the arrival date to cancel and there will be a $25.00 fee per site. Less than three (3) days prior to the arrival date there will be NO refund.

Cancellation of Cabin reservations require a minimum of four (4) days prior to the arrival date to cancel and there will be a $50.00 fee per cabin.  Less than four (4) days prior to the arrival date there will be NO refund.

Cancellation of Vacation Home reservations require a minimum of seven (7) days prior to the arrival date to cancel and there will be a $100.00 fee.  Less than seven (7) days prior to the arrival date there will be NO refund.

Early Departures require a minimum of two (2) full days advance notice, without two (2) full days advance notice there will be NO refund.

No arrivals after dark (last light/civil twilight) and there will be NO refunds – the time that it gets dark varies by the season throughout the year.