Refund Policy

Refunds are prohibited for weather condition, any early voluntary departures including personal reasons, RV maintenance issues and any other reason, acts of nature, evictions and any utility disruptions. Any refund processed will be refunded in the same form that it was originally paid less a $8.00 cancellation/administration fee ($20.00 fee for wagon cancellation), less any lock fees ($20) and online reservation fees ($3). Upon request, a reservation credit can be issued towards a future stay to be used within one year from the date the reservation credit was issued.  A reservation credit is NOT available for a cancellation on a wagon. The credit will only include the value of the site, not any fees paid.  All refunds processed via credit/debit card, will be processed back to the original credit/debit card used, no exceptions.   Lock fees and online reservation fees will NOT be refunded at any time.