Cancellation Policy


  • Please note that for any SPORTS RELATED or ARTS FESTIVAL event there are no cancellations and no refunds. We do not refund sports related events because teams don’t make the tournaments.
  • The weekends of Memorial Day weekend, July 4th weekend, Utah Pioneer Day weekend, Labor Day weekend, Christmas Day, New Year’s Eve/Day, and Sundance–there is a Zero Cancellation or refund once the reservation has been made. 
  • There are NO REFUNDS for weather related cancellations or if a guest decides to leave early. 
  •  All other cancellations MUST be done 48 hrs PRIOR to the ARRIVAL DATE of the reservation or you will be charged a one-night stay.  All Cancellations will be charged a $25.00 processing fee. 
  • Pets are permitted if kept quiet and leashed at all times, and not left unattended. Pets are not allowed in any buildings nor in or around the pool area. Clean up after your pet immediately (bags provided). Failure to comply with these rules will result in an immediate eviction with no refund. NO AGGRESSIVE BREEDS ARE ALLOWED IN THE PARK AT ANY TIME.
  • List of aggressive breeds not allowed, including a mix of these breeds: Pit bulls, Rottweilers, Wolf, Doberman Pinschers, Mastiff.