Cancellation Policy

STANDARD CANCELLATION POLICY

Weekly and Nightly Reservations: Guests who cancel a reservation more than 48 hours in advance of check-in time (11:00 a.m.) will receive a full refund. Guests who cancel a reservation less than 48 hours in advance of check-in time will not receive a refund. Guests who no-call or no-show are not entitled to receive refunds or to reschedule their stay.

Seasonal and Monthly Reservations: Guest who cancel a reservation more than 14 days in advance of check-in time (11:00 a.m.) will receive a full refund. Guests who cancel a reservation less than 14 days in advance of check-in time will not receive a refund. Guests who no-call or no-show are not entitled to receive refunds or to reschedule their stay.

Adventure Outdoor Resorts (AOR) Reservations: AOR Members who make a reservation through the AOR affiliation may cancel up to 24 hours in advance of check-in time (11:00 a.m.). Reservations cancelled within 24 hours of check-in, and guests who no-call or no-show are subject to a $25.00 cancellation fee.