Quilakwa RV & Campground - Enderby, BC

Terms of Service

PARK RULES & GUIDELINES

All customers and/or guests must abide by the following rules and guidelines, no exceptions.

Quilakwa RV & Campground reserves the right to add or amend the rules and guidelines at any time.

  • Maximum 6 people on a single campsite – either a maximum of 4 adults or a combination of 2 adults and 4 dependent children. Charges for additional campers will apply.
  • Maximum of 2 camping units per campsite, with a maximum of 1 trailer (unless site is a specifically listed as a “double”). Permitted set-ups are 1 trailer, 1 trailer/1 tent, or 2 tents.  Charges for additional tents will apply and are only permitted should space permit.
  • Camp fees must be paid upon arrival at the campground. No hook-ups will be provided until Quilakwa has received payment. Payment must be made by cash, debit, or credit. No e-transfers, cheques, or other methods of payment will be accepted.
  • Long-term reservations must be paid electronically and in advance. Seasonal reservations may be paid monthly, but each month must be paid by the 1st of the month.
  • Extended stays must provide a copy of proof of insurance at the beginning of every month.
  • Cancellations are subject to a fee ranging from 25% to 100% of the reservation, outlined in Quilakwa’s Cancellation Policy, available on the website.
  • Quilakwa reserves the right to remove vehicles of guests that refuse to provide payment. Towing will be at the owner’s expense.
  • Quilakwa reserves the right to cancel a booking at any time for any reason, with 24-hours written notice.
  • Check-out time is 11:00 AM. No late check-outs. Campsites need to be prepared for next guests.
  • Guests may check-in as early as 2:00 PM.
  • Quilakwa RV & Campground is not responsible for lost or stolen property during your stay.
  • Quiet and dark times are from 10:00 PM – 7:00 AM. No generators between these hours, as well as no bright lights. Excessive noise is not permitted at any time. Please be considerate to your fellow campers.
  • Speed limit within the campground is 5 km/h, no exceptions.
  • Use of ATVs, dirt bikes, or other recreational vehicles is not permitted within park boundaries.
  • Protect our trees! No trimming, cutting, or gathering from trees. Firewood bundles are available for purchase at the camp office. Please do not climb trees or put any nails into the trees. Watch for smaller shrubs will driving and parking your rig.
  • Campfires are permitted ONLY within the fire pits provided and are subject to Provincial Fire Regulations / Bans.
  • Swimming is permitted AT YOUR OWN RISK. There are no lifeguards on duty. The Shuswap River is an active waterway - watch for boats. Quilakwa has personal watercraft and safety equipment available for rent. A liability waiver is required.
  • Children must be supervised at all times. Parents are responsible for their children’s safety and conduct, and any injuries or damage that they may incur or cause. Unsupervised children who cause disruption for other guests may be asked to leave the park with their entire group.
  • Campers are responsible for everyone on their campsite. Non-registered visitors are required to leave the campground by 10:00 PM. Visitors are required to check-in at the front office upon entering the park. Disturbances past 10:00 PM could result in the group being removed from the park.
  • No refunds will be provided for any guest who is removed for violation of park policy.
  • Yurts: No smoking or cooking is permitted inside the yurt. Eating is permitted inside, and all food must be stored inside or in wildlife proof lockers. Please respect the yurt – leave nothing but footprints and take nothing but pictures. Complete Yurt rules and regulations are available on the website.
  • Pets are welcome, however must abide by the following:
    • Pets must be kept on a leash AT ALL TIMES, with the exception of within the off-leash area, and are not permitted to roam freely.
    • Owners are responsible for pick-up and disposal of their pet’s waste.
    • Pets must not cause a noise disturbance.
    • Pets must not be aggressive towards people or other animals.
    • Guests are permitted a maximum of 2 dogs, per site. First dog is free, charges for additional dogs will apply.
    • Quilakwa has a Pet Policy that further outlines these terms and conditions.
  • Please be respectful of your and our neighbor’s privacy. Do not enter another guest’s campsite without their permission. Land surrounding our campground is private property and unauthorized access will be considered trespassing.
  • Fireworks and firecrackers are NOT permitted at any time. Sparklers are permitted within the confines of your campsite.
  • Please be careful when using the Sani Dump station. Guests who leave a mess will be charged a clean-up fee of $100.00.
  • Please dispose of all garbage into the garbage barrels. Guests are responsible for the disposal of large waste items that cannot be placed in our garbage bins. Fire pits are NOT garbage bins! Guests who leave a mess will be charged a minimum clean-up fee of $100.00.
  • Guests are responsible for any and all damage caused by a member of their party. Quilakwa has a Damage Policy that further outlines these terms and conditions.
  • Be bear aware! Please avoid leaving food outside at night. Please place garbage with food scraps directly into the dumpster as it is more secure.
  • Cleanliness of the park is important to us. Sites are to be kept clean and orderly, as determined by the park management. No clutter that could be considered a hazard – such as fire or pests – and is unsightly for other guests. No items should be stored beneath an RV/trailer.
  • Please leave restrooms and laundry facilities as you find them. No smoking or pets in any buildings. Cannabis work clothes are prohibited in our laundry facilities. If facilities need attention, please notify management.
  • Mail is NOT to arrive here for anyone, this is NOT a home address for any guests. Please go to your nearest postal office and request a PO Box. A letter provided from the camp office can state that you are a guest here.
  • Tub room is for Seasonal and Yurt guests only. Maximum capacity of two people. No candles. No food. No glass beverages. No personal items left behind. Do not over-fill tub. Please leave tub room as you found it. Rinse tub bottom with provided scoop after draining. The tub room is sanitized and smudged after every use.
  • Physical or verbal abuse, including threats or intimidation, toward any park staff, guest, or visitor, will not be tolerated and will be dealt with accordingly, which may include removal or police involvement.
  • Public intoxication and drug use of any kind is not tolerated and will result in the RCMP being called and immediate removal from the park. Alcohol may be consumed within the confines of your campsite only.
  • Quilakwa does not lend out tools or supplies. Items are available for sale in the camp site, and many local shops are nearby.

Quilakwa RV & Campground management reserves the right to remove or refuse entry to any person who violates or disregards a park policy. No refund will be provided. Park guests and their visitors agree to use this campground at their own risk.

Quilakwa Investments is not responsible for damage, injury, or loss to persons, pets, or property. We reserve the right to make changes to the rules, regulations, and fees, at our discretion.

Thank you for choosing Quilakwa RV & Campground. We hope you enjoy your stay!

 

 

DEPOSIT & PAYMENT POLICY

Policy applies to online, phone-in, and walk-in reservations.

  • Reservations less than 30 days:
    • Payment in full is required to complete any booking of 29 days or less.
  • Reservations 30 days or more:
    • For extended stays, we require one month to be paid in full in order to complete the booking.
    • Payment for subsequent months must be paid prior to the beginning of the next month. Invoices will be delivered electronically five days prior to the start of the next period.
    • No exceptions. Monthly bookings with overdue payments will be cancelled.
    • Extended stays must provide a copy of proof of insurance at the beginning of every month.
  • We do not accept deposits – campsites must be paid in full upon reserving.
  • All reservations will receive an electronic reservation confirmation. Please review this confirmation and contact the park office immediately if there are any discrepancies.
  • All reservations booked online or over the phone will be subject to a non-refundable administrative booking fee.
  • Failure to provide payment on the first day of any booking will result in the immediate cancellation of the campsite reservation.
  • Credit card information will be stored on file for the duration of the campsite booking.

 

 

RESERVATION POLICY 

  • All online and phone-in reservations are subject to an administrative booking fee of $5.00.
  • Extra charges that may apply (extra people/pets, tents, oversized RVs, etc.) are payable at the time of booking.
  • If you shorten your reservation at check in or less than 15 days prior to arrival, you do not receive a refund for those days.
  • Quilakwa reserves the right to move any booking to another site. Bookings may be subject to site changes without notice to accommodate longer bookings or larger RV units. Quilakwa makes every attempt to accommodate requests and keep groups close together. 
  • Reservation fee payments will confirm that you have read and agree to all policies, rates, rules, and regulations.

 

 

DAMAGE POLICY

  • Leave your campsite in the same condition you found it (or better).
  • Guests are responsible for all damage or destruction of property, and any injury to persons, caused by the guest or his or her family, visitor or pets.
  • We reserve the right to charge guests accordingly for any damage they cause to any campsite, including but not limited to broken waterlines, damaged/missing sewer connections, cable lines, tables, landscaping, natural areas, and excessive debris (bottle caps, zip ties, cigarette butts, etc.).
  • We reserve the right to charge guests accordingly for any damage they cause to any yurt or facility, including but not limited to doors, walls, flooring, windows, tables, furniture, toilets, appliances, etc.
  • Any garbage or personal belongings left behind will be considered damage and is subject to a minimum cleaning/repair fee of $100.
  • Nothing should be left in the firepits except wood.  Garbage (including things that can be burned) must be placed in the receptacles.  Anything left within the fire rings will be considered damage and is subject to a minimum cleaning/repair fee of $100.
  • Rental of facilities (yurts, kekulis, or pavilions) will require a form of security. Reservations completed with a credit card will not be require to provide a damage deposit, however the guest agrees that any damage, as noted above, is subject to a cleaning/repair fee of $100 or more, or damage fees of $250 or more.
  • Guests unable to secure a facility reservation with a credit card will be required to provide a damage deposit of $250.  This will be returned upon visual inspection at check-out.

 

 

PET POLICY

  • Guests may bring usual household pets such as dogs and cats to the campground.  If uncertain of an animal type’s allowance, please contact the campground prior to arrival.
  • Guests are permitted a maximum of two (2) dogs per site. First dog is free, charges for additional dogs will apply.
  • Pets must be kept on a leash AT ALL TIMES, including within the confines of the campsite, with the exception of within the off-leash area. Pets are not permitted to roam freely.
  • Pets must not be left tied up or otherwise unattended at any time.
  • For the safety and consideration of others, pets must not be noisy, aggressive, vicious, or unruly. Any guest unable to control their pet, even on-leash, must remove them from the campground or their reservation will be cancelled.
  • Guests are responsible for any injuries or damage caused by their pets. In addition, the owner of any pet that causes injury or damage to another camp guest is expected to resolve the issue directly with the injured party. We are not responsible for any injuries or damage caused by pets.
  • Owners are responsible for pick-up and disposal of their pet’s waste. Any messes or damage caused by the pet are the responsibility of their owner.
  • Pets are not permitted inside any campground buildings.
  • Service animals are permitted in all locations of the park. No costs are charged for service animals. If a service animal is out of control and the handler does not take effective action to control it, staff may request that the animal be removed from the premises. Confirmation may be requested to prove the necessity of the animal.
  • Please note, Quilakwa RV & Campground does have several camp cats that roam freely for the purpose of rodent control.  These are the only animals permitted within the campground to be off-leash and they should not be subjected to any sort of abuse from guests or their pets.  They are friendly and will accept cuddles.

 

 

SEASONAL RV RESERVATION POLICY

Your satisfaction is very important to us. We appreciate that you have chosen to spend your time with us and want to make sure you and all our guests enjoy their stay. With this in mind, we have outlined some basic RV standards and site standards to ensure that we maintain a standard of quality in our campground.

We must reiterate that this is a CAMPGROUND – we are not a permanent residence and cannot be treated as such. Regular camping rules remain in effect at all times.

RV STANDARDS

The quality of RVs in a resort or campground can contribute to or detract from the overall experience of all camp guests. For this reason, we enforce some standards of appearance on RVs, similar to those in place at many other RV resorts and campgrounds.

  • All vehicles must be operable and in good condition.
    • Age Limit: Please note that “good condition” does not mean “new,” and we do not typically have an age limit for RVs.
    • RV Certification: Vehicles must be certified and insured. Proof of insurance is required.

APPEARANCE GUIDELINES

RVs should look and function how they were originally designed. The following appearance guidelines apply to all extended stay campers.  Guests staying during the winter season will have more stringent requirements to adhere to.

  • Doors, shrouds, panels, windows and coverings, etc. should be intact and not unsightly.
  • Exterior should be not unsightly, and should be free of obvious, poorly-repaired damages.
  • Tarps cannot be used for weatherproofing and awnings should be in good condition.
  • For winter stays, tarps are permitted but must be WHITE. Skirting must be bubble foil.
  • Air conditioning units should not be added through the walls or windows unless previously approved.
  • All hoses, wires, etc. should route through ports as originally designed.
  • Exterior should be free of duct tape, repair tape, excessive caulk, etc.
  • Note: Isolated minor issues are generally acceptable, provided multiple issues aren’t combined to substantially deteriorate the appearance of an RV. Some examples are:
    • Minor body damage which has been properly repaired but is still visible.
    • Fading of decals and/or paint.
    • Minor window cracking, although replacements should be scheduled.
    • Damage from traveling that has just happened, especially if you have a repair plan.

SITE STANDARDS

We all need to be good neighbors to our fellow campers! No one likes to camp next to a messy site, and a messy campsite can be an open invitation to unwanted wildlife.  Remember, this is a CAMPGROUND, not a permanent residence.

  • Campsites should be clean and neat, free of fire hazards and clutter.
  • We repeat, campsites should be clean and neat, free of fire hazards and clutter.
  • Guests shall not make any alteration to the electric, water or sewer connections provided by the campground/resort.
  • Guests should adhere to specific legal requirements when connecting to sewer, water and electric services at the campground/resort.
  • Guests should be able to move your rig very quickly in case of emergency.
  • No extra air conditioners, wires, hoses, or cords are allowed except through the OEM port.
  • Tarps, Tents, Shade Structures, Other Structures:
    • Tents and “easy-up”-type structures are for temporary use only, limited to seven days.
    • Management can approve more substantial, semi-permanent shade structures, in accordance with the individual property guidelines.
    • Only form-fitting bike/car covers are allowed. Carports are prohibited.
  • Exterior furnishings should be appropriate for outdoor/camping use. Indoor furnishings including but not limited to sofas, chairs, refrigerators, freezers and kitchen tables are not allowed on your campsite.
  • Fencing is limited to 24” in height and may be utilized only in the area under the rig awning.
  • Flags and signs that display political, controversial, vulgarity or profanity are not allowed to be displayed at your site or throughout the campground.

WINTER GUIDELINES

Here are some tips and recommendations for running an RV safely and efficiently during the winter:

  • Run a de-humidifier. The purpose of this is to prevent moisture in your trailer which could lead to mold. Windows and walls get extreme condensation due to heaters, body heat, and cooking inside.
  • Plug-in heaters/fireplaces make a huge difference on warmth inside an RV. Too many though, could draw too much power and trip your RV breakers or cause a fire.
  • Seal the windows and doors. Examine the seals and caulking around the RV windows and replace any areas that are missing or weak. Replace weather stripping around exterior doors to prevent cold air and moisture from leaking out.
  • Install window coverings. Window film and reflective foil are affordable and effective ways to further insulate your RV windows. Foil lined reflective insulation can be cut to fit your RV windows and added bonus reflecting heat back into the RV.
  • Use heavy drapes. Thick fabric drapes block cold drafts around the windows and keep warm air in during chilly evenings. Insulated curtains can also be used to separate the cockpit and living space, so you have a smaller area to heat.
  • Insulate the floors. Foam board flooring can be used to insulate the RV floor. Nobody likes freezing toes. If you prefer not to purchase foam board flooring, heavy rugs and carpets can also help block cold air that may come up.
  • Install RV skirting. Wind blowing underneath your RV can cause water tanks to freeze and suck heat out. Installing RV skirting around the base of the RV can block cold winds from damaging vehicle components and chilling the interior.
    • NOTE: We ask that all our guests use foil bubble insulation. It is the easiest, cheapest, and most appealing look for RVs. If we are all using the same insulation to skirt, it looks much better than everyone using something different.
  • Use heat tape on pipes and hoses. Wrap your freshwater hose and sewer hose with heat strips to keep the lines warm and prevent freezing. Heat tape can be applied around valves and connections most at risk of freeze-ups. You can also add foam insulation in addition to heat tape for extra protection.
  • Warm your internal plumbing. Open your bathroom and kitchen cabinets, so your trailer’s heating can keep internal plumbing warm. Allowing a small drip from faucets can also help combat freezing by water moving.
  • Check your RV furnace before you use it to ensure it is working condition. Clean your furnace using compressed air or a soft brush to remove dirt and debris. Check the furnace vents for any damage or obstructions that could prevent air from flowing properly and check that the furnace air return is not blocked.
  • Cover your AC unit. This prevents cold drafts. Be sure you have vent covers as they reduce the risk of carbon monoxide poisoning and can release some of the moisture from inside.
  • Take care of plastic components. They can become brittle from the cold.
  • Change batteries in safety devices such as fire alarm and carbon monoxide detector. They save lives!
  • Be sure to not let snow pile on your roof too much as it causes stress on your roof as well as keeps it colder.
    • NOTE: If you wish to cover your RV with a tarp, we ask that you use ONLY white tarps please.
  • There will be a snow shovel at the main building for you to shovel your site out if you do not have your own, please return it after every use. Shovel snow onto roadway in front of your site for it to be cleared by plows.
  • During the wet season (particularly spring), road conditions in the park can become muddy, try to avoid driving on the same muddy spots every day, or contact management for site repairs.