Cancellation Policy

Cancellation Policy:

  • Requests for cancellation must be received no less that (15) fifteen days prior to your scheduled arrival date in order to receive a full refund (please see Refund and Rescheduling Policy).
  • Reservations must be cancelled by phone during office hours at (315) 365-3000. 

Campground Office Hours:

  • Monday - Wednesday: 10:00am-6:00pm
  • Thursday - Friday: 10:00am - 8:00pm
  • Saturday: 9:00am-8:00pm
  • Sunday: 9:00am-5:00pm