Refund Policy

Our cancellation policy is listed below and you will be refunded based on that policy. All cancellations are done during business hours, if you have left a message or email, the cancellation will be based on the business day it is received.

Cancellations done at least 15 days or more prior to arrival date, will receive a 100% refund.

Cancellations done between 14-8 days prior to arrival date, will receive a 50% refund.

Cancellations done 7 days or less of arrival date, will receive no refund.

Seneca Lake Resorts | 315.651.4949 | reservations@senecalakeresorts.com | 6040 State Route 96A, Romulus, NY 14541