Refund Policy
Cancellations/Refunds:
Our cancellation and refund policy is based on the timing of your cancellation notice prior to your reservation start date.
• 1+ week: Refund minus 15%
• 2-6 days: Refund minus 40%
• Prior to 1pm day of reservation: Refund minus 60%
There are No Refunds whatsoever outside of our cancellation policy.
There are three ways to cancel your reservation:
1. Follow the cancellation link in your email reservation confirmation.
2. Email us at sewardparks@cityofseward.net
3. Call us at (907) 224-4055
Please include in all correspondence:
• Name of person with the reservation.
• Reservation number.
• Dates of the reservation.