Refund Policy

Refund Policy:

For all stays shorter than 30 nights, no refunds are given on or after arrival. Cancellations made at least 14 days in advance will be refunded (minus a $20.00 processing fee) in the form that was used for the payment. Deposits will be forfeited for all reservations cancelled less than 14 days prior to your arrival date. Monthly Stays: For all stays of 30 nights or longer, no refunds will be given on or after arrival. Cancellations made at least 45 days in advance will be refunded in the form that was used for payment. Deposits will be forfeited for all reservations cancelled less than 45 days prior to your arrival date.

Refunds are prohibited for weather condition, voluntary departure and acts of nature, or evictions. All refunds processed via credit/debit card will be processed back to the original credit/debit card used ONLY. If this credit/debit card is no longer available, a refund will be issued by check. NO EXCEPTIONS.

This cancellation policy may vary for group/extended stay reservations. Please refer to your agreement for your specific cancellation policy.

Should you need to make any changes please be sure to call us at (757)336-6060.