Refund Policy

CANCELLATIONS AND REFUNDS POLICY:

CAMPGROUND
Top O’ The Caves has a specific refund policy based on the cancellation date.  If the cancellation occurs within 31 days of your arrival date, there is a $10.00 cancellation fee plus a $6.00 reservation recovery fee for campsites that will be deducted from your payment.  If your cancellation occurs between 30 days and 8 days of your reservation date, there is a 50% cancellation fee, which means that only 50% of your payment will be refunded to you. If you cancel within 7 days of your arrival date, there will be no refund for any reason.

Credits will be offered and kept on file for up to one year from the original cancellation date for those who cancel their reservation before 72 hours of arrival.

·        Refunds/Prorating - No prorating or refunds for early departures, or weather for any reason.

CABINS

Full amount refund of the amount, minus $50 charge, will be given for cancellations received at least 31 days prior to check-in date. A refund for 50% of the reservation amount will be issued for cancellations received 8 days prior to check-in date.  Cancellations made less than 7 days prior to arrival date are NOT eligible for refunds.  No refunds after occupancy.  No refunds will be given due to weather or for early departure. No refunds in the event of mechanical failure, absence of any item, or for any public utility problems.

·      Refunds/Prorating - No prorating or refunds for early departures for any reason.