Terms of Service

Resort Rules and Regulations

Verde Ranch RV Resort (the “Resort”) has adopted the following Rules and Regulations to protect the rights and property of all parties and to ensure fairness to all tenants.  All tenants, occupants, guests, and visitors must comply with these Rules and Regulations.  Report any concerns to the guest services office at 928-567-7126

RV Site Check-in is 2 pm.

Lodging Check-in is 4 pm.

If early check-in is available, there is an additional $25 fee.

Check-out time is 11 am. If a late check-out is available, there is an additional $25 fee.

Any check out after 4 pm will be charged one night's room and tax. There are no refunds issued for early departures. The Resort will not issue refunds for service disruptions, inclement weather, or other circumstances that are beyond personnel’s ability to control.

Contact Guest Services at 928-567-7126 to check late departure/early arrival availability. Extended times will be based on occupancy and availability. 

Reservations- A reservation can be booked for up to 5 months.  If a guest would like to extend the stay, an additional reservation will need to be made by the guest. 

Method of Payment: A method of payment is required to be on file for all reservations. For monthly reservations, the credit card on file will be charged the full amount on the due date. Payments will be set as automatic payments (auto-pay). Any exceptions to autopay must be approved in advance by management.  To change the method of payment, please contact Guest Services a minimum of 2 days prior to the due date.

Late Payments: Reservations are due on the 1st day of the billing cycle. The resort allows a 2-day grace period. On the 3rd day, the ejection process will begin.

Site Occupancy: Only one (1) RV is permitted per site and up to two (2) passenger vehicles are permitted per site. There is a maximum occupancy limit of six (6) persons per site. All vehicles must fit within the site and not encroach on common areas or the roads.

Speed limit/Vehicles: The speed limit in the Resort is 10 mph.  This speed limit is enforced for all motorized vehicle types including cars, RVs, scooters, ATVs, golf carts, etc. Vehicle speed limits must be observed.  All vehicles must have a visible parking pass. Anyone operating a motorized vehicle or golf cart must have a valid Driver’s License.  Vehicles must be operated in a safe, courteous, and cautious manner at all times.  Pedestrians, electric carts, and bicycles shall be granted the right-of-way.  Tenants, occupants, guests, and visitors must obey all posted traffic control signs (i.e., stop signs, no parking signs, speed limit signs, etc.).  The Resort may prohibit any vehicle which, in the sole discretion of Resort Management, emits excessive noise.  Operating any vehicle in the Resort under the influence of drugs or alcohol is cause for immediate ejection from the Resort.

RV Age/Requirements: RV must be 20 years or newer. For reservations longer than 30 days, RV year, make, model and license plate must be noted on reservation as well as providing proof of insurance and registration. Full restorations are allowed with prior approval. Any exceptions will need to be approved in writing in advance of the stay with accompanying photos and approved by Management.

Site Changes: Resort assigns specific sites based on availability. If a specific site is preferred, a site lock fee of $40 can be placed on the reservation. Otherwise, a site will be assigned based on the site type preference. Any moves must be completed by Guest Services. If the locked site requested is unavailable it may be necessary for Management to relocate the tenant to an equal or upgraded site. In the event of this circumstance, the lock fee will be refunded to the tenant.

Quiet time: 10 pm to 8 am - All buildings including Store, Clubhouse, and Pool Areas are closed during these hours.  Loud parties, excessive volume of radios, televisions, musical instruments, or any other excessive noise, will not be allowed at any time.  Tenants must not disturb the quiet enjoyment of the Resort for others.  

Generators: Full electric hookups are provided by the Resort; therefore, the long-term use of any generator is not permitted. Tenants can do so during daylight hours for up to 45 minutes.

Private Business/Soliciting: The Resort, its name, and/or its address must not be used for the purpose of advertisements of any kind or for the sale of merchandise.  No private business may be conducted in the Resort by anyone.  No door-to-door solicitations of any kind is permitted.  A solicitation by one tenant without prior invitation of another tenant is prohibited by this rule.  If solicited in the Resort, please contact Management

Special Rules/Facilities: Special rules pertaining to the pool, clubhouse, laundry room, and other Resort equipment and facilities are posted at these locations.  These special rules constitute a part of these Rules and Regulations, and violation of them will be treated as a violation of these Rules and Regulations.  Resort management has the right to eject without notice any person from any Resort facility who is unauthorized, creates a disturbance, causes a nuisance or damage, or in any way interferes with the operation of the Resort or its facilities.   

TrespassingResort Management has the right to prevent access to the Resort and to remove anyone other than approved Tenant and Visitors who Management deems objectionable.  Objectionable persons include (but are not limited to) persons engaged or previously engaged in criminal activity in the Resort; persons who have previously materially violated Resort rules or have been disruptive in the Resort, and/or people who were previously ejected from the Resort for any reason. Resort management reserves the right to trespass from the Resort anyone who is not an approved Tenant or occupant. 

Campfires/Fires/Fireworks: Fire Pits must be professionally designed for use for that purpose, must be raised off the ground, and must have a screened cover. Man-made firepits are prohibited.  See Guest Services for current information on fire restrictions.  “No burn” days or other burning restrictions must be observed. Fireworks are prohibited.  Lighting of any fireworks in the Resort is prohibited and will result in immediate ejection. 

Firearms: Firearms may not be worn in the Resort or openly displayed except by sworn law enforcement personnel at any time except as provided below (restrictions not applicable to sworn law enforcement personnel). Violation of any of these firearm restrictions by any tenants, occupants, guests, or visitors will result in ejection from the Resort.  Tenants, occupants, guests, and visitors:

A.  May carry a firearm in personal vehicles and may store a firearm in a locked vehicle while in the Resort, as long as any such firearm is not visible from outside the vehicle.

B.  May have a firearm that is kept secured within the RV or unit, but the RV or unit must be kept locked.

C. May carry a firearm between vehicles and the RV in a box, holster, or other device that does not display the firearm to others.

D. No firearms are permitted in the Guest Services Office at any time.

E. May not threaten another tenant, guest, occupant, visitor, or staff with a firearm, whether the firearm is displayed or not.

F. May not unlawfully discharge a firearm anywhere in the Resort for any reason at all.

Pool, Spas and Splash Pad Area: Hours are 8am-10pm. The Resort reserves the right to close the pool area for maintenance, training, weather and/or other Management purposes. Rules regarding use of the swimming pool area are posted in the pool area and must be observed. 

Glassware, food, and pets are not allowed in the pool area. Service or assistive animals may enter the pool area but must be attended to by their owner. 

All use of the pool area is at the user’s own risk.  The Resort assumes no responsibility or liability for physical problems or personal injury connected with the use of the pool.  It is strongly recommended that no person use the swimming pool unless accompanied by at least one other person. 

All persons must wear a swimsuit in the pool.  Street clothes are not permitted in the pool and spas.  Nudity is strictly prohibited at the pool area and in all the Resort’s common areas. 

Swim Diapers are required for all children who are not toilet trained.

Swimmers may not use any objects in the pool that may leave rust stains or damage the filter pumps.

No running, horseplay, or unsafe activity of any kind is allowed in or around the pools. Jumping or diving into the pool is prohibited.

Each person using the pool must respect the rights of others.  Any person who is a substantial annoyance to others using the pool may be required to leave the pool area.

No person who does not know how to swim may use the pool unless accompanied by at least one person who knows how to swim and who can assist a non-swimmer in the event of an emergency.  All people using the pool are requested not to swim alone under any circumstances as no lifeguards are on duty.

NO LIFEGUARD IS ON DUTY IN THE POOL AREA.  SWIM AT YOUR OWN RISK. 

Inexperienced swimmers must be accompanied by experienced swimmers while using the pools, spas, or splash pad.

Resort Management reserves the right to revoke permission to use the pool area for non-compliance with these pool rules.

Pets/Animals: A maximum of 3 pets per site are permitted and must be noted on each reservation. Noisy or aggressive pets are not allowed in the Resort. Barking, growling, snarling, crying, howling, and such other noises that disturb others are cause for revoking permission to keep a pet.  Aggressive or vicious behavior is cause for revoking permission to keep a pet.   

When outside of the RV or other unit, pets must be on a six foot or less leash. A small temporary enclosure (not to exceed 4ft x 8ft) on each site is allowed so long as the pet(s) is attended. Pets may not be left unattended on the site or anywhere in the Resort. Tethering a pet to common area or on RV site is not allowed.  Pets are not allowed to enter any occupied or vacant sites. 

Pet waste receptacles are located throughout the Resort. Pet waste must immediately be cleaned up and properly disposed of.

Only service animals and assistive animals are allowed in the Resort Clubhouse, Laundry, and Bathhouse buildings.

Tenants must have proof of their pet’s vaccinations available.  Each tenant must comply with all applicable state, city, and county requirements with respect to licensing, vaccinations, and leash laws. 

Feeding and/or watering of stray and/or wild animals, including but not limited to cats, is prohibited.  Breeding animals is prohibited.

Exceptions to these pet restrictions will be made pursuant to the ADA and fair housing laws.  

Dog Park: The enclosed dog park is open during daylight hours. All posted policies must be adhered to when using the dog park.

Trash: Place all garbage in designated dumpsters. The locations are indicated on the resort map.  All trash must be bagged and tied/sealed before being placed in the dumpster.  All boxes must be broken down. Tenants may not dispose of business or commercial trash in the Resort.  Do not enter any garbage containers to remove any refuse. Dumping large items such as furniture, mattresses, appliances, large landscape trimmings, etc. is prohibited. These items may not be placed in/or next to the Resort dumpsters.  Tenants will be charged a removal and disposal fee for large items left in the dumpster or surrounding area.

Site Tidiness/Modifications: Sites must be kept in an orderly and tidy fashion. The site, RV/other unit, and any improvements or items thereon must reflect a clean, attractive, and well-kept appearance. Bicycles, scooters, other personal transportation devices as well as toys must be neatly organized. Sleeping tents, clotheslines, vehicle washing, patio misters, and maintenance/repairs to any items are not allowed. No personal property accumulation is permitted around the unit.  Personal property includes but is not limited to, overstuffed or indoor-type furniture, appliances, ironing boards, brooms, mops, tools, toys, gardening equipment, debris, refuse/trash, firewood, shelving, tarps, or other such items that are unsightly. Sites must be kept clean and maintained free of oil drippings, grease, other debris, and kept in good repair/condition.  Aluminum foil, cardboard, plywood, or similar materials are not permitted in the windows or doors of the RV or glamping units. 

Trampolines, swimming pools, and/or spas are prohibited on individual sites.

All improvements, modifications, and/or alterations to the site require prior written approval of Resort Management.  Any digging must have prior approval of Resort Management.  If approval is received, any work performed must be consistent with what was approved and in compliance with all applicable laws and codes.

Storage: Open storage of anything beneath, behind, or on the outside of the RV is prohibited. This includes, but is not limited to, storage of boxes, tires, trunks, wood, pipe, bottles, tools, mops, ladders, paint cans, or any other item which is unsightly in appearance.

Only one (1) outdoor patio table with up to six (6) chairs, approved for use by Resort Management.

Outdoor grills must be in good condition and well maintained 

Bicycle storage must be neat and organized.

Two (2) 27gal plastic storage totes may be used to store items underneath an RV.

Sunshades, Windscreen, Privacy Screens, Awnings, and Pop Ups: Must have Resort Management approval and conform to all ordinances. All anchors must be removed upon vacating the RV Site. Pop-up canopies or Clam Tent must be taken down when not in use and never used as storage. Other tents are not allowed.  Roll-up aluminum wind screens or privacy enclosures are not to be used for storage of any items not otherwise permitted outside the RV. Awnings must be retracted if tenant is off-property or away from the RV.

Flags and Flagpoles: Tenant shall not display an excessive number of flags to not cause a nuisance to other Tenants in the Resort. Flags shall not exceed thirty-six inches by sixty inches. No permanent flagpoles are permitted. Flags shall not display vulgar or profane language.

Exterior Lighting: Any light bulb used on the exterior of an RV may only be a maximum of sixty watts or LED 6-8 and must be aimed only at portions of the RV Site. Decorations and/or lights used on the outside of the RV must be UL approved and are subject to Resort Management’s approval. Any outside lights on a rig must be turned off during quiet hours. 

Repairs: Repairs to RVs and vehicles must be approved in advance by the Resort Manager.

RV and Vehicle Washing: Personal washing of vehicles and RVs within the Resort is not permitted.

Electrical Use: Tenants are responsible for understanding how many amps the RV is using. Amp usage over the provided outlet’s capacity can trip breakers. Please notify the office so that they can notify maintenance if there are any electrical issues. Tenants are not permitted to diagnose electrical pedestals per insurance and safety specifications. Even if the tenant is an electrician, terms prohibit working on pedestals.

Satellites/Solar Panels: Satellites and solar panels are permitted if contained within the RV Site.

Riverfront: Golf Carts and Motorized Vehicles are not allowed on the walking paths or riverfront area. Parking is available at the Clubhouse. Drones may be flown by the riverfront, but not above any RV/Lodging sites or Resort buildings without Resort Management approval.  There is no lifeguard at the riverfront.  Use of the riverfront area is at the user’s own and sole risk.  Use caution when walking by or going near the riverfront. It is strongly suggested that anyone using the riverfront area be accompanied by another person who is capable of assisting in the event of an emergency.

Pond: Swimming and fishing is not permitted in the pond.

Visitors: Visitors/Guests of tenants must go to the Guest Services Office to check in and obtain the required parking pass. The number of guests may not exceed six (6) people per site at any time. Visitors/Guests are the responsibility of the tenants, and each visitor/guest shall be subject to following all Resort Rules and Regulations.  Guests and visitors using the Resort facilities must be accompanied by a registered tenant.  Guests and visitors are not permitted to bring pets into the Resort Clubhouse, Laundry or Bathhouse (exceptions are made pursuant to the ADA and fair housing laws as applicable). 

Mail Service/Notices: The Resort offers limited mail service. Acceptable deliveries include non-perishable packages delivered to the Resort via USPS, UPS and FedEx. Packages over 3’x3’x3’, heavier than 30lbs or perishable will be refused and returned to the sender. If a tenant needs special accommodations, please contact Guest Services or obtain mail service at The UPS Store or USPS in Camp Verde. The Resort will not notify tenants that a package/letter has arrived. It is up to the tenants to check for delivered mail. Anything left unclaimed after 30 days will be returned to the sender. It is strongly advised not to forward mail to the Resort as it is a business address and not residential. The Resort requests that mail is picked up within 48 hours of delivery. Mail is available for pickup Monday-Saturday 9am to 5pm.   All mail sent to the resort is the responsibility of the tenant. The resort is not responsible for lost, stolen or misplaced items.

Delivery Address: 

Name on Reservation and Site Number

1105 N. Dreamcatcher Dr

Camp Verde, AZ 86322

Notices from the Resort to tenants will be served at the address the tenant provides upon registration and/or by hand delivery.  If a tenant desires to use a different address for the delivery of notices, the tenant must advise Resort Management in writing.

Sewer/Utilities: Ground disposal of grey or black water is prohibited. Connections must be tight with a collar or donut at the sewer outlet. No formaldehyde.  Tenants may not alter, connect, disconnect, or repair any Resort or utility company utility service. Tenants are solely responsible for service connections and related problems between the outlet provided by the Resort or the utility and tenant’s unit/RV.  If a tenant plans to do any digging on the site, the tenant must first obtain Resort Management’s prior written approval so that the placement of utility lines or pipes can be staked.  A sewer hose outlet elbow is required, and a water pressure regulator is strongly recommended.

General Conduct: Tenants are responsible for their conduct and for that of their guests, visitors, occupants, and invitees. Offensive or inappropriate conduct towards anyone, and/or harassment of anyone, including but not limited to other tenants, guests, occupants, visitors, Resort Management, and/or employees will not be tolerated and is grounds for ejection.  Tenants, their occupants, guests, and visitors must not interfere with the management or operation of the Resort. 

For the safety of the tenants, the Resort does not allow horseplay or loud. disruptive noise in the common areas- regardless of age. While riding scooters/bikes/skateboards, tenants of any age must use caution and observe traffic signs/laws.  Inexperienced swimmers of any age should be accompanied by an experienced swimmer when going near the river or rivers edge.

Smoking:  Smoking of any substance is not permitted in and around the indoor Recreational Facilities, restrooms, showers houses, or pool, or within twenty (20) feet of all common areas. Vaping is not permitted in or around indoor Recreational Facilities, this includes the pool/spa area. 

The Resort does not tolerate any illegal drug possession, use, and/or sale in the Resort.

Renting, Subletting or Assignment: Tenant shall not sublease, rent or assign Tenant’s RV, the RV Site, any rights, or interest that a Tenant may have under Tenant’s registration and rental agreement with the Resort.

Rule violations, conduct that disrupts other guests, or behavior that does not promote a family-friendly atmosphere can be grounds for ejection from the Resort without refund. There are no refunds issued for early departures. Additionally, the resort will not issue refunds for service disruptions, inclement weather, or other circumstance that are beyond personnel’s ability to control.

Vacation Rental and Glamping Policies

Please read the Resort Rules and Regulations in addition to the following terms and conditions regarding your stay.  All vacation rental renters must comply with all Resort Rules and Regulations, and with the following additional Rules.

Check-in: Units are inspected prior to arrival. If there are any damage or maintenance issues that are not noted on the inspection report in the unit, please notify Guest Services immediately. The renter agrees to pay for damages to the property, furniture, or missing inventory. Damages for which tenant will be responsible include but are not limited to: lost keys, broken/lost remote controls, broken items, discharged fire extinguishers (if not used for a fire), damaged/dented/bent appliances, furniture, cabinetry or dishes, writing on walls or bedding, and ripped/torn linens.

Lost Key(s): A $30 fee will apply to any lost or damaged keys or key tag.

Check-out: A Check-Out Checklist is located in each Vacation Rental. Please follow the Check-Out procedures. At departure, the rental unit is to be left in a reasonably clean condition (broom swept). Additional fees may be added to tenant's invoice for items not completed on the checklist.   

Pets: Pets are not permitted in the units. A $250 cleaning fee will be applied to the tenant's invoice if a pet is taken into a non-pet friendly unit. There are dog-friendly options available. Dogs must be listed on the reservation and require an additional $75 non-refundable fee per dog (2 pet maximum). Cats are not permitted in lodging units. Exceptions are made for service or assistive animals.

No Smoking: Smoking is not permitted in Vacation Rentals or Glamping units. A $250 cleaning fee will be charged if there is any indication of smoking in a unit, including smoking odors. Additionally, the rental agreement may be terminated.

Site Occupancy: One vehicle per Vacation Rental is permitted. An additional vehicle or ATV/OHV may be arranged through the Guest Services Office and may require an additional fee. U-Hauls, enclosed trailers, and RVs are not permitted to be parked at cabins or Glamping units.  Occupancy is limited to the number listed on the reservation.

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The Resort is privately owned and RESERVES THE RIGHT TO REFUSE SERVICE to anyone for any reason except for those prohibited by law. Resort Management reserves the right to require any person or party it deems necessary to leave the Resort based on violations of Resort Rules or behavior Management deems inappropriate or disturbing to others. 

On behalf of each person in my party, I grant CRR, its affiliated entities, and promotional partners the right to include any photographic, video, or other visual portrayals of each person in my party in any medium.