Refund Policy

Article I. Refund Policy

  • Section 1. This Campground follows a Standard 3 Level Refund Policy for cancellations on all accommodation reservations which stay a total of 27 night(s) or less.

    • Clause 1. A Level 1 Refund: The customer receives the sum of all payments made towards their reservation's invoice refunded back to them, commonly on their credit card, minus a $5 inventory-holding fee.

      • Cancellations Which Qualify:

      • Case 1. All site type reservations which are cancelled 60+ days before their check-in date & have a check-in date on a designated Holiday date.

      • Case 2. All site type reservations which are cancelled 30+ days before their check-in date & have a check-in date on a designated Non-Holiday date.

    • Clause 2. A Level 2 Refund: The customer receives a Camp Credit* on their account in the sum of all payments made towards their reservation's invoice, minus a $5 inventory-holding fee.

      • Cancellations Which Qualify:

      • Case 1. All site type reservations which are cancelled between 59 days to 30 days before their check-in date & have a check-in date on a designated Holiday date.

      • Case 2. All site type reservations which are cancelled between 29 days to 49 hours before their check-in date & have a check-in date on a designated Non-Holiday date.

    • Clause 3. A Level 3 Refund: The customer receives NO REFUND or CAMP CREDIT*.

      • Cancellations Which Qualify:

      • Case 1. All site type reservations which are cancelled 29 days or less before their check-in date & have a check-in date on a designated Holiday date.

      • Case 2. All site type reservations which are cancelled 48 hours or less before their check-in date & have a check-in date on a designated Non-Holiday date.

      • Case 3. All site type reservations with their cancellation made the day of their check-in date or any subsequent day after.

  • Section 2. Refunds for all accommodation reservations which stay 28+ days are decided on a case-by-case basis.

*Camp Credit is a form of monetary currency that is only valid at our Campground and is used to discount a future stay. Camp Credit is not transferable from one family to another and expires 1 year from the date of which it was credited. Unless a Camp Credit is something you would plan on using, we do not recommend paying your balance in full until 48 hours before your scheduled arrival date and you know you're coming; UNLESS you are a Lodging reservation. All Lodging reservations are required to be paid in full 30 days before their scheduled arrival date. (See Payment Policy for more information)