Cancellation Policy

A NON-REFUNDABLE $12.00 (plus GST) system fee charge will be processed on the credit card to reserve your camping reservation. If you need to cancel your reservation, we require a minimum of 72 hours notice (THIS IS A 24hr CLOCK THAT STARTS AT MIDNIGHT AND IS AUTOMATIC). Cancellation notices less than 72 hours at midnight will receive no refund. No-shows will be charged the full amount of their reservation.

Please Note: Unfortunately, if Elevated Experience Camping is unable to open due to government restrictions, including but not limited: Pandemic, fire, traffic delays, highway closures, accidents, illness, accidentally unintentionally reserving incorrect dates, zombie apocalypse, Sasquatch sighting, or any other event that could be considered an "acts of God" a refund will not be issued. We urge you to consider this matter seriously before accepting these terms. If less than 72 hours, our cancellation policy applies.

For the 2022 season, campers can now cancel their reservation online. For REFUNDS, please email us at info@eecwilleywest.com, excluding reservation Fees of $12.00 plus GST. If you need to change a reservation, there is a $10.00 administration fee. Change reservation fees cannot be waived.

We want to elevate and build memories with as many campers as possible in 2022. Our new reservation system will optimize campsites to allow as many campers as possible to enjoy our amenities and services. If you wish to ensure the site you booked, we now offer lock-in services for your campsite, so when the reservation system optimizes, you will not possibly be moved to campsites.

     Rates for all Glamping is NON-REFUNDABLE unless we can re-rent the glamping site for the  EXACT same dates. Please check our website for specific details on each Glamping site

     Rates for all Group sites are NON-REFUNDABLE unless we can re-rent the group site for the EXACT same dates. Please check our website for specific details on each group site