Cancellation Policy

Cancelation Policy:

Nightly Reservations:

• If cancelation occurs 72 hours before day of your arrival
  • $15 cancelation fee
• If cancelation occurs less than 72 hours before the day of your arrival
  •  A 1 night deposit will be kept as the cancelation fee and the remainder of the 3 night deposit will be sent to camp credit to use on a  future reservation
  • Camp credit is valid for one (1) year
• Campers leaving earlier than their original departure date will NOT receive a refund, this includes but is not limited to weather conditions, change of plans, or emergencies

Holiday/High Volume Weekend Reservations:

• If cancelation occurs more than 15 days before the day of your arrival
  • A 1 night deposit is kept as the cancelation fee
• If cancelation occurs less than 15 days before the day of your arrival
  • Full reservation deposit (3 night deposit) is non-refundable 
• Campers leaving earlier than their original departure date will NOT receive a refund, this includes but is not limited to weather conditions, change of plans, or emergencies.
• Holidays/High Volume Weekends Include:
  • May 11th -13th (NAU Spring Graduation)
  • May 18th – 20th (Overland Expo)
  • May 26th – 29th (Memorial Day)
  • June 30th – July 4th (Independence Day)
  • August 25th –  26th (NAU Fall Move-In)
  • September 1st – 4th (Labor Day)
  • September 14th – 16th (Pickin’ The Pines)
  • September 29th – 30th (Oktoberfest)

Seasonal/Monthly Reservations:

• $500 cancellation fee
• $500 early departure fee
• Campers leaving earlier than their original departure date will NOT receive a refund, this includes but is not limited to weather conditions, change of plans, or emergencies.