Zooland RV Park, LLC. DBA Zooland Family Campground
Cancellation Policy for Daily and Weekly
The first night of your stay will be charged at the time of booking for daily, weekly rates.
Cancellations require 15 days' advance notice to receive a full refund. Refunds can take between 10 to 30 days to be processed through the banks.
Cancellations requested less than 15 days but more than 5 days will be refunded less $20.00 cancellation fee and one night’s stay.
Cancellations or shortening dates requested less than 5 days notice will not be refunded and the remainder of the payment is due. No refund for leaving early.
The above policy applies to changing dates as well. There may be an upcharge if changed dates are more expensive than original booked dates.
If you need to cancel your reservation, please call the park office during business hours. Email cancellations are not accepted. No refunds for early checkouts.
If paid by Credit Card, any refund must go back on the same card. We cannot refund cash, check or to a different Credit Card.
Camping is an outdoor experience. No refunds will be given due to inclement weather, Acts of Mother Nature, or acts of God.
Cancellation Policy for Monthly Sites
For monthly sites, there is a $200 deposit to hold the site, and is nonrefundable if you cancel 45 days or less before the arrival date. If you do not arrive on the arrival date, you will lose the $200.00 deposit and we will rent the site out. If you call and tell us you’re arriving a few days later, you must pay site fees starting on your booked arrival date. A $100.00 deposit for power is collected at registration and held until you check out. This deposit cannot be used to pay fees. If paid by Credit Card, any refund must go back on the same card. We cannot refund cash, check or to a different Credit Card.
Camping is an outdoor experience. No refunds will be given due to inclement weather, acts of Mother Nature, or acts of God.