Cancellation Policy

Cancelation policy

 Our cancellation policy and management discretionary decisions considers the length of the booking, time site has been held, notice given for modification, special circumstance, etc.

 Cancellation penalties may be reduced with managers discretion for special circumstances and will be considered on a case-by-case basis.  Advisories including weather (rain, wind, snow, temperature), water quality, air quality, noise, wild animals, insects/pests (mosquitoes, wasps, mice, geese, etc.), fire bans, liquor bans, car trouble, getting lost, evictions, changes of plans/employment, early departures, or travel restrictions etc. are not be considered as special circumstances.

Modifications to existing bookings prior to arrival date: When availability permits, a modification to the original reservation arrival dates can be requested. Administration or appropriate cancelation fees for adjustments may apply.

Late Arrival or No Shows: Bookings made for a specific arrival date but arrived at a later date will not be refunded the fee for that site for the reserved days that are unoccupied.

Reservations are a firm contract between you and CampN RV. We prefer not so see cancelations but if you feel it is necessary to amend your contract, the following conditions apply:

Cancelations of reservations prior to your arrival date

·         Notice of over 7 days 50% of booking value will be forfeited up to 7-day value, remainder will be refunded

·         Notice of 7 days or less 100% of the booking value will be forfeited up to 7-day value, remainder will be refunded

Same day of booking- Requests to cancelled a reservation or modify arrival dates made on the same day the booking for one overnight reservation was made will be accommodated. Admin, booking and transaction charges may be assessed.

Early Departure (not applicable during block out dates or for extended stay camping specials, and storage agreements)

·         Early Departure for individual reservations 28 days or less

o    100% of remaining booking value will be forfeited up to 7-days, remainder paid will be put into a camp credit account that can be used for future stays.

·         Early Departure for individual reservations greater than 28 days (normally these are multi month reservations)

o    14-day advanced notice is required to revise your reservation end date.

o    Prepaid days beyond the 14-day min notice will be refunded.

o    Payment for unpaid days within the min 14-day notice period will be required.

·         Special circumstances will be considered with mangers discretion

Discounted rates are not applicable for reservations that are cancelled. Reservation cancelations will apply current daily rate for days used and applicable forfeited days in refundable amount calculations.

Notes:

·         All cancelation requests must be made in person or by email to campnrv@telus.net

·         No refunds are considered for reservations with special reduced rates, long term package specials or for storage reservations.

·         Administration fees and associated card processing fees may apply for all cancelations made.

·         Camp’N RV management retains the right to refuse or evict clients or cancel registrations when disruptive, cause damage, or do not follow the campground policies, terms and conditions, etc., without refund.

·         Block out dates may apply during certain conditions for ability to cancel a reservation for refund.