Welcome to Twin Lakes Camping Resort!

Check-In & Check-Out:

No late check-ins; please arrive during office hours.

• RV & Tent Sites: Check-in at 2 PM.
• Rental Campers & Cabins: Check-in at 3 PM.
• Check-Out: By 11 AM for all sites.

Office Hours:

• Sunday-Wednesday: 9:00 AM - 5:00 PM
• Thursday: 9:00 AM - 6:00 PM
• Friday & Saturday: 9:00 AM - 8:00 PM

Arrival Instructions: When you arrive, please use the inside lane to speak with an attendant at the window. They'll assist with fees, directions, your car tag, activity lists, and food truck menus if available. We ask that you remain in your car during this process.

Early Arrival / Late Departure: Subject to availability. Please contact the office to inquire at 440-647-3318.

Cancellation Policy:

• Cancellations made 8 days or more prior to your scheduled arrival will receive a refund of your deposit paid, minus a $10.00 administrative fee.
• Cancellations made 7 days or less before your scheduled arrival will not be eligible for any refund.
• No refunds will be issued for cancellations made during holidays or special events. No exceptions. 

Smoke-Free Policy: All facilities on the property are smoke-free.

Firewood: Firewood is available for purchase on-site. State law prohibits transporting wood across county lines to prevent the spread of invasive species.

Sleeping Structures:

• RV Sites or Rental Cabins: one RV (or cabin) and one tent. No additional RVs.
• Tent Sites: Two Four sleeper tents or 1 8 sleeper tent allowed per tent site, if any larger must book an additional tent site.

Rentals:

• Rustic Cabins: Mini refrigerator and microwave provided.
• Deluxe Cabins & Rental Campers: Basic cookware, refrigerator, microwave, and coffee pot provided. Main bed linens are provided.

Quiet Time: 11:00 PM - 9:00 AM. Please keep noise, including music, to a minimum. Failure to comply may result in removal from the resort.

Swimming: Allowed only at the beach area during daylight hours (dawn to dusk). Parents/guardians must supervise minors. Swimming is at your own risk, and lifeguards may or may not be present.

• Pool & Hot Tub: Sunday 10 AM - 6 PM Sundays, 12 PM - 6 PM Monday - Friday, and 10 AM - 8 PM Saturdays. Weather depending. Hot Tub is 18+ no children.

Aqua Glide:

• Hours:  10 AM - 6 PM Sundays, 12 PM - 6 PM Monday - Friday, and 10 AM - 8 PM Saturdays. Lifeguard present. Weather depending.
• Lifejackets: Required for guests under 18. Available for rent daily. If a Lifeguard is not on duty, any person(s) on the aquaglide must wear a lifejacket during hours listed above.

Guest Responsibilities:

• Children:  17 and younger must be supervised at all times and at their campsite by 11:00 PM.
• Alcohol: No abuse tolerated. Inappropriate behavior or public intoxication may result in removal. Alcohol is restricted to campsites. Drinking and driving, including golf carts, is illegal.
• Behavior: Vandalism, abusive language, and cutting vegetation are not permitted.
• Garbage: Place in plastic bags and dispose of at dumpsters. Do not leave at your site.
• Fire Safety: Ensure campfires are completely extinguished before leaving your site.

Guests:

• Additional Guests: Must be registered to the site to be permitted entrance to the park. Please be advised we do not allow day passes on weekends or holidays. Registered guest only.

Pets:

• Registration Required: Daily pet fee applies. Pets must be leashed, quiet, and cleaned up after. Pets are not allowed at events, in the beach/swimming area, or on rental sites.
• Leash Rule: No longer than 10 feet and cannot reach neighboring sites or roads.

Golf Carts:

• Personal Carts: Must be registered, with proof of insurance. Daily fee applies ($10 per night). Only golf carts are allowed, no ATVs, minibikes, etc.
• Driving: Must be licensed (21+), with headlights for night use. Drive only on roads and park in designated areas.

Rule Enforcement: Violations of the rules may result in removal from the resort or legal action if necessary.

Liability Notice: Under Ohio law, we cannot be held liable for injuries or deaths resulting from the inherent risks of camping, which include potential hazards from land features, equipment, animals, or negligent actions. By participating in camping, you accept these risks.

Photo Release: By entering Twin Lakes Camping Resort, you consent to the possibility of being photographed or recorded on video. These images and recordings may be used in promotional materials, social media, and other marketing efforts by the resort. If you prefer not to be included in such media, please notify the office upon arrival.

For more information, visit our website at CLAREMAR TWIN LAKES.

Enjoy your stay at Twin Lakes Camping Resort!

We understand that plans can change, and we strive to accommodate our guests as best as possible. Please review our cancellation policy below:

• Cancellations made 8 days or more prior to your scheduled arrival will receive a refund of your deposit paid, minus a $10.00 administrative fee.

• Cancellations made 7 days or less before your scheduled arrival will not be eligible for any refund.

• No refunds will be issued for cancellations made during holidays or special events. No exceptions. 

For any cancellations or changes to your reservation, please contact us at 440-647-3318. We appreciate your understanding of our policy, as it allows us to manage our reservations effectively and provide the best service to all our guests.

Thank you for choosing Twin Lakes Camping Resort, and we hope to welcome you another time!

We want to ensure you have a pleasant experience when staying at Twin Lakes Camping Resort. Please note that our policy regarding refunds and credits is as follows:

• No Refunds: Once a reservation is confirmed, there are no refunds for early departures or weather conditions.

• No Credit: We do not issue credits for future stays under any circumstances.

If you have any questions or need further clarification, please do not hesitate to contact us at 440-647-3318. We appreciate your understanding of our policy, as it allows us to maintain consistency and fairness for all our guests.

 

 

Certainly! Here’s the revised statement with “Twin Lakes Camping Resort”:

At Twin Lakes Camping Resort, the health and safety of our guests, staff, and community are our top priorities. We are committed to following all state and federal guidelines regarding COVID-19 to ensure a safe and enjoyable environment for everyone.

Our Commitment:

Health Guidelines: We will adhere to all current state and federal health guidelines related to COVID-19, including but not limited to social distancing measures, face coverings, and hygiene protocols.

Guest Responsibilities: We kindly ask all guests to cooperate with our COVID-19 policies and guidelines. This includes wearing face coverings in designated areas, practicing social distancing, and following any posted instructions.

Monitoring and Adaptation: We will continuously monitor the COVID-19 situation and adjust our policies and procedures as necessary to align with the latest recommendations from health authorities.

Communication: We will keep our guests informed of any updates or changes to our COVID-19 policies through our website, email communications, and on-site signage.

Cooperation: We encourage open communication and cooperation from our guests to help maintain a safe and healthy environment for everyone at Twin Lakes Camping Resort.

Thank you for your understanding and cooperation. Together, we can ensure a safe and enjoyable experience for all. Please feel free to contact us with any questions or concerns regarding our COVID-19 policies.