Cancellation Policy

Cancelation Policy

Daily Rate Reservations

• Cancellations or changes to daily rate reservations require a minimum of 8 days' notice before your scheduled arrival date.
• Cancellations made more than 7 days prior to your scheduled arrival date will receive a full refund, less a $25 cancellation fee.
• Reservation date changes can be made up to 7 days before your scheduled arrival date, based on availability, and are subject to a $10 change fee.
• Cancellations or changes made 7 days or less prior to your scheduled arrival date are non-refundable.
• After occupancy begins, no refunds will be provided for daily rate reservations.
• Discounted bookings are final sale and are non-refundable under any circumstances.
• Refunds will not be provided for cancellations due to weather conditions, except in the case of a government-mandated evacuation order.
• Cancellations and change requests to your reservation can be made through the booking site at www.coalcreekcampandrv.ca or by emailing info@coalcreekcampandrv.ca.

Monthly Rate Reservations

• Cancellations made 14 days or more prior to your scheduled arrival date will receive a full refund, minus a $100 cancellation fee.
• Cancellations made less than 14 days prior to your scheduled arrival date will receive a 50% refund.
• No refunds will be provided for early departure once the month has commenced.
• For multi-month bookings, you must provide notice to end your reservation early by emailing info@coalcreekcampground.ca at least 30 days before the last day of the month in which you wish to end your stay. Cancellations submitted with less than 30 days' notice will be subject to a $100 cancellation fee.
• Refunds for monthly reservations do not apply in cases of weather-related cancellations, except when a government-mandated evacuation order is issued.