Terms & Conditions

GENERAL APPLICABILITY, CONDUCT & REMOVAL

The following sets forth the rules and regulations that are generally applicable at Creekside Retreat at Triangle Lake. Notwithstanding anything in these Rules and Regulations to the contrary, all guests, residents, visitors and other occupants (collectively, "guests") are required to comply with all rules and regulations posted at the property, as well as all directions of the retreat management and team. We reserve the right to remove from the retreat anyone in violation of these Rules and Regulations, or any rules or regulations posted at the retreat. There are no refunds for voluntary departure, eviction, acts of nature or removal in accordance with these Rules and Regulations or by law enforcement or court order.
In the event, in connection with your stay, you are required to sign a reservation agreement, lease, RV placement agreement or any other document, and the terms of such document directly conflict with these Rules and Regulations, the terms of that document shall control.

These Rules and Regulations are subject to change at any time without notice.

RESERVATION PAYMENT POLICY

All reservations require full balance paid at the time of making the reservation. A valid credit card is required to be on file for all reservations, which Creekside Retreat has the right to charge for any unpaid amounts owed by the guest, or for such other amounts that are the responsibility of the guest (including, without limitation, property damage caused by a guest), in accordance with applicable law. Personal checks are not accepted at check-in.

RESORT FEES, OTHER FEES & TAXES

Any fees and taxes applicable to your reservation will be clearly identified in advance of your booking during the booking process, and in the confirmation email you receive upon completion of your booking.

CANCELLATION POLICY

Nightly/Weekly Stays: For all guests with stays shorter than 14 nights ("short-term guests") (i) cancellations may be made for a full refund of your deposit up to the date that is 14 days prior to your scheduled check-in date, (ii) cancellations made after the date that is 14 days prior to your scheduled check-in date, but prior to arrival, will be subject to a cancellation fee of 25% of reservation fee previously paid, cancellations made after the date that is 7 days prior to your scheduled check-in date, but prior to arrival, will be subject to a cancellation fee of 50% of the reservation fee previously paid, cancellations made after the date that is 14 days prior to your scheduled check-in date, but prior to arrival, will be subject to a cancellation fee of 75% of reservation fee previously paid, and (iii) no refunds will be given for any cancellation following your check-in date. All refunds will be made in the same form of payment used to secure the reservation.

 

CHECK-IN & CHECK-OUT TIMES

• Check-in Time: 2:00 p.m. - 8:00 p.m.
• Check-Out Time: 11:00 a.m.

Any guests that have not shown up 24 hours after their check-in time, and have not made prior arrangements with the resort staff, will be considered a no-show reservation and forfeit their deposit.

SITE LOCATIONS & TENT ACCOMMODATIONS 

All site numbers are subject to change prior to arrival unless a site lock fee was paid with your reservation. Only RV types under 25 ft are permitted unless for a special considerations for an event or full retreat rental. We reserve the right to inspect any personal property that you bring into the resort, and we may refuse access if your property is not properly constructed, is unsafe, or is unsuitable for the resort. Tents, RVs, pop up campers, and conversion vans are only permitted on designated sites. Sites are designed to accommodate one unit at a time. One dining canopy tent is permitted and must be properly secured at all times. Sites must be cleaned up of garbage and debris prior to departure. Additional charges may result for sites requiring additional cleaning.

PERMITTED OCCUPANTS

All reservations include a maximum of 6 guests unless otherwise stated. Rates are based on the maximum occupancy of the site. For all-age resorts, the individual reserving the site must be a minimum of 18 years of age and be physically present at the time of check-in. Children 14 and under must be supervised by an adult 18 year of age or over at all times.

VISITORS

Guests may not have visitors (individuals not registered on the reservation or agreement), unless the visitor attending a weddings or exclusive event at the retreat. Guests are responsible for the behavior of their visitors. Visitors are only permitted to be on property when resort guests are present.

PHOTOGRAPHY/VIDEO CONSENT

As part of Creekside Retreat at Triangle Lake's marketing and other efforts we may sometimes take pictures, video or audio recordings of the resort and our guests and visitors. In choosing to stay at one of our resorts, each guest and visitor present on the property hereby consents to our capture and use of voice recordings, images, videos, and likeness for any marketing or other purposes not prohibited by law, indefinitely, and without payment of any royalty, licensing or other fees whatsoever. If any minor children are present, their legal guardian is required to let the manager know at the time a photo or video is taken that permission is not given to use their likeness for any marketing purposes.

AMENITIES & FACILITIES

We encourage you to visit the individual property website for specific information and dates relating to on-site amenity closures and other property specific information. Please remember that many amenities are on a seasonal and weather dependent schedule that may have limited hours during the off-season. We reserve the right to close any facilities at our discretion without prior notice, and without refund of any fees or other amounts paid for the reservation. Please refer to posted rules and regulations throughout the property for additional information on our amenities. All amenities are use at your own risk. 

CAR ALLOWANCES

Two vehicles are included with each site reservation or agreement as determined by Creekside Retreat and as space allows. Vehicles are allowed in a designated lot for glamping guests (it is neary the glamping area). Primitive reservations may have their car parked at their site. Under no circumstances are guests permitted to occupy sites not included in their reservation, even if not otherwise occupied. Unauthorized vehicles may be towed at the owner's expense. 

QUIET HOURS

Our quiet hours are from 10pm - 8am daily, unless otherwise dictated by on-site staff or local regulations. Please be courteous to your fellow guests during all hours of the day. During quiet hours, no loud talking, loud radios, loud televisions or other loud noises or behavior that may disturb guests is permitted. The use of generators are not permitted on the property, unless prior approval from management is granted.

RESPECT YOUR NEIGHBOR

Please be considerate of your neighbors' privacy and space. Do not walk on or pass through the site of another guest. Respect our local culture, wildlife, and those around you. Please be mindful of our local bylaws and conservation of resources. We are proud to promote an inclusive and family friendly atmosphere at all our resorts. Harassment or offensive or intolerant language or actions will not be tolerated in any form, included with respect to race, color, national origin, religion, sexual orientation, gender identity, disability or political views. Flags, signs or other visual symbols that contain vulgarity, depict the Confederate flag, or represent politicians or political candidates are not permitted to be displayed. We reserve the right to immediately evict any guest, without refund, for failure to comply with these rules and/or staff's request for you to remove the display of offensive visuals or symbols.

LOCAL WILDLIFE

Please respect our local wildlife. Use caution when near bodies of water or natural brush, as some of the local wildlife is dangerous and should be left alone. Some of the local wildlife is protected by State Law. Feeding, killing, abusing or otherwise disturbing the wildlife is strictly prohibited. Additionally, feeding stray animals, including but not limited to cats or birds is prohibited.

SMOKING & ALCOHOL

There is no smoking, including vaping, allowed in glamping tents, resort restrooms, common areas, or amenities. Smoking is allowed on your own site as long as it is done so in a way that will not directly or indirectly impact the experience of other guests. Alcohol is permitted by legal drinking age adults as long as it is done so in a way that will not directly or indirectly impact the experience of other guests. Alcohol must be consumed in a responsible manner, and may be restricted in certain areas of the resort. Illegal drugs are strictly prohibited. Any guests or visitors that are smoking or using alcohol in an irresponsible manner, or in a manner that interferes with another guest's enjoyment will be asked to stop and may be asked to leave or removed for failure to comply.

SITE SAFETY

Each site is generally provided one table, as well as one fire pit if allowed by local regulations. Please do not burn or leave trash in fire pits, and do not move pits without permission from the staff. All fires must be contained to the pit/ring, and are permitted only from 8am -Midnight. Never leave a fire unattended. County bans may occur and will be posted. Any chemicals or toxic materials must remain locked up at all times, or safely removed from the access of children or animals.

DANGEROUS CONDITIONS

While it is always our priority to allow guests the peaceful and undisturbed enjoyment of their site, in the event a resort team member believes, in their reasonable discretion, that an emergency or dangerous condition exists on a guest's site, which could potentially pose a risk of harm to any person or property, the resort team has the right to enter the guest's site and access any area or unit on the site, in order to remedy the emergency or dangerous condition, or prevent or mitigate the potential harm.

PETS

We are a pet-friendly resort but pets may not disturb other guests, and must be cleaned up after by owners. Pets must always be on a leash and restrained when not confined inside your tent, camper or van. No pet may be left unattended outside, even on the site or if restrained. ALL PETS MUST BE IN A KENNEL OR A CRATE WHILE INSIDE THE GLAMPING TENTS. There is a maximum of two pets per reservation with a $5 per day non-refundable fee per reservation for any pet. Pets are the responsibility of the owner. If management determines that a pet is disruptive or aggressive, they have sole discretion to require the guest to restrict the pet's behavior or location, or remove the pet from the resort. If a guest is unwilling or unable to restrict the pet or have it removed from the resort, as requested by management, management has the right to immediately terminate the guest's reservation and evict the guest from the resort, without refund. All pets must also be up to date on vaccines, and copies of pet vaccine records must be available upon request. Upon check-in, you are required to notify the office of your pets if you have not already added them to your reservation during the booking process.

GARBAGE & RECYCLING

Any household garbage and recycling are to be put in the designated areas, garbage bins and recycling receptacles located on the resort map. Disposal of hazardous waste or large items such as mattresses, couches, or chairs, is not permitted on property and should be taken to a local dump facility. Additional charges may result for unapproved disposal of items.

WASTE WATER

The discharge of any wastewater (septic or grey water) or any other toxic or hazardous material is strictly prohibited. Formaldehyde products or any other tank cleaning chemicals are not permitted.

SPEED LIMIT

Guests must obey posted speed limits on property at all times. Failure to obey speed limits may result in removal from the property without refund.

FIREWORKS

The use of illegal fireworks, including sparklers, or any other form of explosive or incendiary device, is not permitted under any circumstances. Anyone caught with fireworks may be removed from the property without refund.

FIREARMS & WEAPONS

Guests must obey all federal, state and local laws regarding the ownership and possession of firearms and other weapons. Firearms and other dangerous weapons are not permitted on any property; provided that, if permitted by local law, guests that legally own a firearm may keep such firearm in a locked, private vehicle in parking areas. The discharge, use, display or handling of firearms, BB guns, air guns/rifles, or similar devices or weapons, or any other failure to comply with these guidelines, is strictly prohibited and will subject the offending guest to immediate eviction from the resort, without refund.

SUBLEASING

Subleasing, selling, transferring or otherwise granting access to a site, RV, vacation rental or other unit to a person not registered in the reservation is not permitted without management's express written approval. Applicable fees may apply..

ABANDONED PROPERTY

Units that are left on site without an applicable reservation will be considered abandoned and disposed of in compliance with local regulations. Subject to applicable law, in the event of a natural disaster or other casualty event that causes material damage to any specific recreational vehicle, travel trailer or unit, the owner of said recreational vehicle, travel trailer or unit shall commence and complete any repairs to the recreational vehicle, travel trailer or unit within ninety (90) days after the damage occurs. Subject to applicable law, in the event that repairs are not made within the ninety (90) day period, the community shall have the right, after providing seven (7) days' written notice by certified U.S. Mail to resident at the last known address for the resident, to consider the recreational vehicle, travel trailer or unit to be abandoned. Subject to applicable law, the community shall be entitled to remove and/or dispose of the abandoned recreational vehicle, travel trailer or unit, and shall have no liability to the unit owner so long as the written notice was sent to the unit owner.

EVENTS

Management reserves the right to approve or deny any and all activities or functions held at the resort. Management has the right to attend any gathering or function as an observer, including any gathering or function designated only for guests.

OCCUPANCY RESTRICTIONS

Notwithstanding anything else in these Rules and Regulations to the contrary, all guests must comply with state and local requirements related to permitted length of stay, use restrictions and any other laws, rules, regulations or restrictions applicable to the resort.

LIABILITY

By completing this reservation, you acknowledge and agree to the following:

You hereby waive, release, and discharge Modifi Holdings LLC, doing business as Creekside Retreat at Triangle Lake, and its owners, members, managers, employees, agents, affiliates, successors, and assigns from any and all liability, claims, demands, or causes of action for injury, illness, property damage, loss, or death arising from or related to your stay.

This includes, but is not limited to, injuries or damages resulting from:

• Uneven or natural terrain, including rocks, roots, slopes, or wet ground

• Exposure to sun, heat, cold, rain, smoke, insects, or wildlife

• Use of composting toilets, shared sinks, and battery-powered equipment

• Use of wood-burning stoves, open fire pits, or candles

• Falling branches or other natural hazards

• Slips, trips, or falls in or around tents, walkways, or common areas

• Participation in recreational activities on or near the property

• Damage or loss of personal belongings left unattended in tents or vehicles

You understand that Creekside Retreat is a rustic, outdoor environment, and you accept the inherent risks associated with nature-based accommodations and shared facilities.

You agree to assume full responsibility for the actions and safety of yourself and all members of your party, including children and pets. You further agree to indemnify and hold harmless Modifi Holdings LLC from any claims, losses, or expenses, including legal fees, that may arise from your stay.

By completing this reservation, you confirm your understanding and acceptance of these terms on behalf of yourself and all guests in your group.

EMERGENCY

Dial 911 in case of an emergency. Guests must comply with all resort staff instructions during an emergency.