Refund Policy

Refunds by checks are processed by the Finance Department and must be approved by the City Council. This process may take up to three weeks to process. 

No refunds will be issued for cancellations made after 10 AM on the day after the scheduled date of arrival.

No refunds will be issued if swimming area of campground is closed.

Early departures (“Early Outs”) occur when a patron leaves the park prior to the end of the reservation period. There will not be a refund for early departures.

Site Transfers - No refunds will be issued for lesser valued site transfers requested by Campers. If the Park Host requests the transfer then vendor request form needs to be completed by the Park Director.