Cancellation Policy

We're excited to host you at Echo Lake Resort, however we understand that cancellations sometimes occur. 

Customers may cancel a Campspot reservation online with the understanding that the following apply:

• Cancelling a Cabin reservation with more than thirty (30) days before arrival will have any payment made refunded to the credit card on file, minus the non-refundable deposit. If a cabin reservation is cancelled less than thirty (30) days before arrival, there is no refund.  
• Cancelling a Campsite reservation with more than fourteen (14) days before arrival will have a $40 cancellation charge applied, and the remainder refunded to the credit card on file. If a reservation is cancelled less than fourteen (14) days before arrival, there is no refund.  
• Paid Activity rentals (fishing boats, watercraft, propane firepits) are fully refunded upon cancellation to the credit card on file. 

Cancelling Group Reservations: with thirty (30) days or more before arrival 

• Group of 4 Cabins and/or Campsites Cancelling an entire Group reservation: 
  • Cabin deposits are non-refundable, and
  • a $40 cancellation fee per campsite, and
  • a $60 admin fee, and
  • the remainder will be refunded to the credit card on file. 
• Large Group of 5+ Cabins and/or Campsites Cancelling an entire Large Group reservation:
  • Cabin deposits are non-refundable, and
  • a $40 cancellation fee per campsite, and
  • a $80 admin fee, and
  • the remainder will be refunded to the credit card on file.

Cancellation Policy Clarifications: here's the info you need when serious, short-notice situations arise.

• We do not provide refunds for customer situations, including but not limited to vehicle breakdown, fire, natural/ weather disasters, road closures, personal illness/ injury or planned/ emergency surgeries.
• We do not provide refunds due to smoky air, poor weather, unexpected power outage, campfire bans, or other situations at the Resort.
• Pandemic Refunds: we are not currently in a pandemic situation, there are no refunds provided for COVID-19 or viral illness related cancellations. Should this change, we will update this section.
• Wildfire Refunds:
  • Refunds due to wildfire will ONLY be issued if Echo Lake Resort is under Civil Order to Evacuate during a specific timeframe. We do not issue wildfire refunds for reservations outside of a Civil Order.
  • Refunds will not be issued:
    • if the Resort is under Alert Status, or
    • if customers are under Alert or Evacuation Order, or
    • if travel restrictions do not apply to the Resort directly.
  • If there is any unexpected disaster which forces the closure of Echo Lake Resort, the owners reserve the right to cancel reservations as necessary and to determine a refund.