Cancellation Policy

Eureka Springs Adventure Park

RESERVATIONS AND BOOKING POLICY FOR RV PARK / CAMPGROUNDS

Campgrounds are open year-round. Reservations can be made through our website (www.EurekaAdventurePark.com). For Reservations exceeding 14 days in length, please contact a booking manager at (479)330-5010. Walk-in reservations are not guarenteed. We always encourage booking on-line prior to arrival, however we will always try to accommodate if occupancy allows. Office hours vary throughout the season so we encourage you to text (479)330-5010 prior to arrival. 

Payment is due in full when reservation is made, and signifies that you agree to these terms and conditions. 

CANCELLATION POLICY

If you need to cancel your reservation, please follow the online process for cancellations. For any other changes to your reservation, please text (479)330-5010. 

CANCELLATIONS & REFUNDS:

  • MORE THAN 30 DAYS PRIOR TO THE RESERVATION:
  1. RV site, Camper rentals, or any campground site cancellations more than 30 days prior to the scheduled stay can be refunded back to the card on file minus a 10% cancellation fee. If you need to cancel your reservation, please follow the online process for cancellations. .

30 DAYS OR LESS PRIOR TO THE RESERVATION:

  1. No refunds will be provided if the cancellation is 30 days or less prior to the scheduled stay for a Camper Rental or Campsite.  If you need to cancel your reservation, please follow the online process for cancellations. 

Additionally, a $50 fee will be added to card on file for “no shows”. 

The policy is in place regardless of weather, natural disaster, and other uncontrollable/unforeseeable situations such as but not limited to; COVID 19, virus or communicable disease. 

This Policy may change at any time without notice. 

Rental Units (SXS's & Slingshots): All cancellations will be charged a $50 cancellation fee. ESAP will issue a full refund minus the $50 cancellation fee if cancellation is made at least 72 hours prior to the reservation start time. If booking is made within a 72 hour period and gets cancelled, or cancellation is made within 72 hours of the reservation start time, ESAP will not issue refunds. ESAP does offer a one-time courtesy change to the reservation if made at least 14 days prior to the reservation start time, without penalty, and based on rental availability and the new reservation must take place during the current riding season.