Cancellation Policy

DATE CHANGE AND CANCELLATION POLICY
We are happy to assist you with reservation changes at any time.
Please call us at 903-849-6356 or email us at flatcreekmarinarv@gmail.com

 

CHANGING YOUR DATES

We want your experience with us to be easy so that you can focus on fun and relaxation!

Three or more days’ notice:                               No fee when re-booking

Less than three days’ notice:                              $25 fee when re-booking

 

CANCELING YOUR RESERVATION

We hope you can stay for your full vacation but things happen. If you have to cancel, we have some options.

DAILY & WEEKLY RESERVATIONS
All daily and weekly site reservations require a one-night deposit at the time the reservation is made.

Three or more days’ notice:                               Full refund

Less than three days’ notice:                              One night fee is charged

Early departure:                                                No refund

 

MONTHLY RESERVATIONS

All monthly sites require a security deposit at the time the reservation is made.

Three or more weeks’ notice:                             Full refund

Less than three weeks’ notice:                           $25 fee is charged

Less than two weeks’ notice:                              $75 fee is charged

Early departure:                                                No refund

 

HOLIDAY RESERVATIONS

The following weekends are considered “holidays” and must be paid in full 2 weeks prior to arrival.

Memorial Day, Independence Day, Labor Day

Three or more weeks’ notice:                Full refund

Less than three weeks’ notice:               One night fee is charged

Less than two weeks’ notice:                  No refund

Early departure:                                    No refund

 

CONTACT INFORMATION

Store/Office Phone: 903-849-6356
Email: flatcreekmarinarv@gmail.com