Cancellation Policy

DAILY / WEEKLY / MONTHLY RESERVATIONS:

All reservations are paid in full at time of booking.  Should a reservation need to be cancelled after payment is received, guests may pick one of the two following options:  

Option One:  We will credit the guest the total payment amount towards a new reservation if made within one year of the time of initial cancellation.  Cancellations 48 hours or less from arrival date will not be given this option.

Option Two:  Pay the applicable cancellation fee (amount depends on how close to time of arrival the cancellation is received) with the remainder of the payment being refunded to the same card used to make the initial purchase. 

  - Cancellations outside of 7 days prior to date of arrival:  Guest will forfeit one (1) night's stay (calculated at the daily rate for the site originally booked). 

  - Cancellations between 7 days of arrival and 48 hours of arrival: Guest will forfeit 50% of the total payment made at time of booking. 

  - Cancellations within 48 hours of arrival will incur the loss of the total amount paid at time of booking. 

 

NO SHOW POLICY:

Guests arriving after 5pm the day of their reservation, or arriving the following day, must contact Four Seasons via text, email, or phonecall to communicate their delay and expected arrival time.  A delay greater than 24 hours (1pm the following day of the first day of reservation) will result in the guest forfeiting their reservation and entire payment.  The no-show guest's site will then be offered back to the public for subsequent reservations.

 

EXTENDED STAY RESERVATIONS:

Select sites are available during winter months for extended stays beyond one month at reduced rates and require a signed agreement between guest and park management.  First month's rent, last month's rent, and a utility deposit are all due at the time the extended stay reservation is made.  No refunds or transfers are allowed for extend stay reservations.

 

WINTER STORAGE:

Some sites are available during winter months for month-to-month storage of RVs, trailers, boats, etc.  First and last month's rent is required at time of initial booking with recurring payments made at the 1st of the month for the duration of the stay.  Last month's rent will be refunded if notice to vacate is provided no later than the 1st of the month prior to the month of departure.