Terms & Conditions

TERMS & CONDITIONS

• Check-in time begins after 1:00 PM, and check-out time is 11:00 AM.
• Occupancy per site is 4 people (this includes children). There is an additional charge of $10 per person per night, and occupancy cannot exceed 6 people.
• Visitors are allowed at management's discretion. See below for the full visitor policy. GVRV maintains the right to ask any visitors to leave the resort. 
• Guests and visitors without parking passes will be towed.
• Rental rigs/drop-offs may be allowed with management approval. Guests must be present at the time of delivery.
• A valid major credit card is required to make a reservation, including complimentary sites. Grass Valley RV Resort (GVRV) reserves the right to authorize and/or charge a valid major credit card prior to check-in.
• The remaining balance for your reservation will be due at check-in.
• GVRV is not responsible for any banking, credit/debit card fees charged to a guest by their bank/credit card issuer.
• Banks/credit card issuers may take up to 7 business days (or more) to release holds placed on your credit card.
• Cancellations must be made by the registered guest.
• Extended stays are not guaranteed but will be considered.
• Group reservations of 10 or more sites are prohibted on holiday and special event weeks/weekends.
• Site requests are not guaranteed but will be considered. Park management reserves the right to assign RV park sites.
• While we encourage guests to enjoy their site, please keep it clean for everyone’s enjoyment. Dispose of garbage properly to deter pests, avoid leaving food or dirty dishes outside, and keep the site uncluttered when items are not in use.
• Only registered guests are permitted to use the facilities.
• Pool/Spa area are open to registered guests from 9am-10pm.
• Adult swim times: 9am-11am and 8pm-10pm
• No speakers allowed in the pool area, you may request music at the front desk
• Only noodle floaties (2.5" in diameter) are allowed, no rafts or other floats
• No glass, smoking or vaping in pool area.
• No electric motorcycles. Only pedal assist mode allowed on electric bicycles.
• Children under 8 years of age must be supervised by a parent or guardian at all times.
• Persons under 18 years of age shall not operate or ride as a passenger on a bicycle or anything with wheels unless wearing a properly fitted and fastened approved bicycle helmet.
• Children cannot drive rented or personal golf carts.
• Personal golf carts are allowed, must provide proof of insurance and Drivers License at check-in and follow golf cart rules.
• Quiet hours are from 10:00 PM to 8:00 AM. Please be mindful of other guests if you are a late arrival or early departure.
• A maximum of 2 vehicles is allowed per RV site and must stay within the assigned pad.
• The Resort speed limit is 5 mph. Please drive slowly for everyone’s safety. This includes E-bikes, etc. 
• The RV office must be notified of all vehicle fluid leaks. If you are unable to remedy a vehicle fluid leak, you may be asked to remove your vehicle.
• Only well-kept RVs are allowed in the RV park. Unsafe, poorly maintained, and/or visually unappealing RVs are prohibited.
• We ask all guests to enjoy their stay while being considerate of others and following safety guidelines. Please avoid any actions that might disrupt the comfort of fellow guests or staff.
• Pets are welcome at the RV park, with a limit of 2 pets per site unless prior approval is given for exceptions. For the safety and comfort of all, pets must be leashed at all times and never left unattended, regardless of weather conditions. Guests are responsible for cleaning up after their pets. Pets are not allowed in the lodge or pool area. Outdoor pens, cages, or kennels require prior approval from GVRV and pets may not be outside unattended. GVRV reserves the right to ask guests to remove disruptive pets or vacate their site to ensure a pleasant experience for all. 
• In case of payment default, GVRV has the right to remove the guest’s vehicle(s) and belongings from their site.
• Staying at GVRV does not create a tenancy, sub-tenancy, or any other legal right to occupy or use the property beyond your reservation. GVRV retains complete ownership and control of the entire premises at all times.
• Violation of these policies is subject to a minimum $25 violation charge and/or removal from the resort

VISITOR POLICY

• Visitors will be allowed at management's discretion. GVRV maintains the right to ask any visitors to leave the resort
• The total number of people allowed on site - including your registered party and any visitors - may not exceed 6 people at any given time.
• Visitors are welcome between 8:00am and 10:00pm, for a maximum of 6 hours.
• A $10 visitor fee per person (adult/children) applies.
• All visitors must register at the front desk upon arrival to receive a parking pass.
• Visitor vehicles must park in the designated overflow parking areas.
• Violation of these policies is subject to a minimum $25 violation charge and/or removal from the resort

This serves as your initial notification of these policies and terms. Please be mindful that any violations, such as noise disturbances or other issues, could lead to the termination of your stay, forfeiture of payments and deposits, and possible removal from GVRV property. Additionally, this may affect your ability to make future reservations at the resort. We appreciate your cooperation in helping maintain a peaceful and enjoyable environment for all our guests.

PROHIBITED ACTIVITIES

• Waste connections that are not airtight.
• Wood fires are prohibited at the RV park. However, propane/pellet barbecues and charcoal grills are permitted for cooking, and only propane fire pits are allowed for recreational fires.
• Outside Clotheslines.
• Smoking in designated smoking area only
• Oil changes or vehicle repair work.
• Storage under RVs or vehicles.
• Parking in vacant sites.
• We welcome the display of American flags and state flags as symbols of pride and unity. To maintain a welcoming environment for all guests, the display of political flags or any other flags not specified is not permitted. This policy ensures that our community remains respectful and enjoyable for everyone.
• Property Damage: Damaging or defacing sites or public areas of the resort is prohibited. Guests will assume complete responsibility for all damage caused by themselves and any of their guests or invitees to the site or public areas of the resort.
• No illegal or unsafe substances or activities are permitted on the resort.

 

GVRV is not responsible for injury, damage, or loss of property.

Guests are expected to behave in a respectful manner and avoid any actions that may be illegal, unsafe, or disruptive to other guests or staff. GVRV reserves the right to ask any guest to vacate their site or other areas of the resort if necessary. In such cases, fees associated with the stay may be forfeited. We appreciate your understanding and cooperation in ensuring a safe and pleasant environment for everyone.

CANCELLATION POLICY

Standard Reservation:

• For Cancellations 14 Days or More Before Arrival: A full refund will be issued, minus a $20 processing fee.
• For Cancellations 14–2 Days Before Arrival: 100% of a one-night stay, will be kept as a cancellation fee.
• For Cancellations Less Than 2 Days Before Arrival and Early Departure: 100% of a one-night stay, will be kept as a cancellation fee. The remaining funds will be returned in the form of camp credit.

28-Day Stay:

• For Cancellations 30 Days or More Before Arrival: A full refund will be issued, minus a $50 processing fee.
• For Cancellations 2–30 Days Before Arrival: 100% of a one-night stay will be kept as a cancellation fee. The remaining funds will be returned in the form of camp credit.
• For Cancellations Less Than 2 Days Before Arrival and Early Departure: No refund will be issued.

 

REFUND POLICY

• To secure your reservation, a valid credit card is required, and an amount equal to the first night’s stay will be charged at the time of booking. Any refunds will be processed to the same card used for the reservation and issued within 7 business days of the request. Please note that cash refunds are not available. Thank you for your understanding.
• A refundable $250 security deposit is required when booking a 28-day stay. This deposit helps cover any potential damages or excessive cleaning during your visit. If no issues are found during the check-out inspection, the full deposit will be returned within 7 days. Should any deductions be necessary, an itemized list will be shared with you. Thank you for your cooperation and understanding.
• Camp credit is valid for 1 year from the time of cancellation.

 

WAIVER AND RELEASE OF LIABILITY

I grant to Grass Valley RV Resort, its representatives, and employees the right to take photographs or videos of me, my family, and my property during my stay. I authorize Grass Valley RV Resort, its assigns, and transferees to copyright, use, and publish the same in print and electronically. I agree that the photographs and videos of me and my family may be used with or without my name for any lawful purpose, including, for example, purposes of publicity, illustration, advertising, and web content.

 

I, on behalf of myself, my personal representatives, and my heirs, voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Grass Valley RV Resort and its owners, agents, officers, and employees from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, loss of services, or otherwise, which may arise out of my use of resort equipment or my participation in Grass Valley RV Resort-sponsored activities, including but not limited to water activities. I specifically understand that I am releasing, discharging, or waiving any claims or actions that I may have presently or in the future for the negligent acts or other conduct by the owners, agents, officers, or employees of Grass Valley RV Resort.

 

California Civil Code

 

Pursuant to California Civil Code Sections 799.22 through 799.25, and 1866, a recreational vehicle may be removed from the premises without a judicial hearing if the owner or occupants of said vehicle, who have been in the park for 30 days or less, have:

 

                  1.              Failed to pay for their occupancy in the park,

                  2.              Failed to comply with the park’s rules and regulations, or

                  3.              Failed to vacate on a specified date.

 

I have received a copy of the park’s rules and regulations. Traffic Law Enforcement Agency: (209) 552-2468

This property is privately owned. We reserve the right to refuse service to anyone and will not be responsible for the loss of money or valuables of any kind.