Terms & Conditions

Policies, Terms, Conditions & Activities
RV Sites and Tent Sites

1. NOTICE TO ALL CAMPERS AND GUESTS
This campground is privately owned. The camper understands that camping and associated activities come with an inherent risk and accepts camping privileges with the understanding that he/she does hereby release Greek Peak Holdings, LLC, dba, Greek Peak Campground at Hope Lake, its officers and employees of all liability for the loss or damage to property and injury to his/her person arising out of his/her use of resort facilities and agrees to indemnify the resort, its officers and employees, against claims resulting from loss or damage to property or injury to the person or any member of the family or guest of the registered camper arising out of the use of its resort facilities. Guest agrees to follow all rules and policies of Greek Peak Holdings, LLC and accepts responsibility for the actions of the guests, visitors, extra people or animals registered/attached to their reservation or to their site.

The Greek Peak Campground at Hope Lake offers RV and Tent Sites for rent on a per night basis. Electric (20/30/50 amp), water hook ups, and Wi-Fi are included. By acknowledging the Terms and Conditions you also agree to abide by our policies pertaining to the use of the Wi-Fi service. Amenities include access to the Bathhouse, restrooms, and laundry on-site. For RV campers there is a Dump Station. Fire rings are provided for each site. Gorgeous mountain views and stunning sunsets are complimentary.

Being on any Greek Peak Mountain Resort property/attraction constitutes permission for the staff and management of Greek Peak Holdings, LLC to photograph or video record anyone while on premises, and to use any resulting pictures/video for any lawful purpose without compensation to the individual. 
 
 
2. CAMPGROUND RULES/CANCELLATION POLICIES
Cancellations made up to 10 days before arrival will be issued a refund, less a $25 processing fee.  Cancellations made less than 10 days prior to arrival will be issued Camp Credit, minus $25 processing fee, that is valid within one year of the cancellation date. To redeem Camp Credit, guests must re-book directly with the Greek Peak Campground at Hope Lake, either via emailing campground@greekpeakmtnresort.com or by calling (866) 376-3907.

Camping is an outdoor experience. Refunds are prohibited for weather conditions, voluntary departure, acts of nature, or evictions. There are no refunds for early departures. Camp Credit is money reserved on the guests’ account that can be used towards a future stay within one year from the date the reservation credit was issued.  All refunds processed via credit/debit card will be processed back to the original credit/debit card used, except when Camp Credit is issued for cancellations made less than 10 days prior to arrival. 

 

RESERVATION POLICIES

The total reservation fee must be paid in full at the time of the reservation to reserve a campsite.

If you need assistance with your reservation, please call 866-376-3907 during office hours. Please refer to the reservation Cancellation Policy in the above paragraph.

CAMPSITE POLICIES

Check In: 2:00 pm.
Check Out: 11:00 am.

A maximum of 8 people is allowed on each site. Two vehicles and one camping unit are allowed per campsite. Only 1 tent is allowed per campsite.

If you would like to extend your stay, please contact our staff 24 hours in advance of your scheduled checkout day at 866-376-3907 to extend your stay and to process the payment for the additional nights. Reservation fees for additional nights are due and must be paid in full at the time the additional nights are reserved.  Late check out may be available for an additional fee of $25. Late checkouts must be scheduled at least 24 hours in advance by calling 866-376-3907 during office hours.

All prices are subject to change without notice. Dynamic pricing applies.
 
 
PET POLICIES

Pets make our lives better and we welcome yours. Guests are responsible to “clean up” after their pet(s). All pet droppings must be properly disposed of in a trash receptacle. Pets must be kept on a maximum 6-foot leash at all times and kept under the control of their owner. Pets may not be left outside unattended. Please bring your pet’s vaccination records. Pets are prohibited in resort buildings and attraction areas. For the safety of you and your pet we cannot allow pets or service animals to be on any attraction.  Guests who are unable to control their pets must remove them from the premises. This is for the safety of our staff and fellow campers.  Greek Peak Holdings, LLC, is not responsible for and will hold accountable pet owner for any injury or damage caused by pet(s). In addition, the owner of the pet that causes injury or damage to others is expected to resolve the issue directly with the injured party. There will be a $50 fee charged to those customers that fail to clean up after their pet.

CAMPER & VISITOR POLICIES

By registering online, you do not need to check-in when you arrive and may proceed directly to your site.  Site information will be provided in multiple emails prior to the start of your stay. If you did not pay for the site lock feature, your site number is subject to change. We make every effort not to change your site after you receive your “Pre-arrival” email. Your final site number will be provided in your “Online Check-in Message” which will be sent on the day of your arrival. Site information will also be provided in a welcome packet which is issued to each guest via a mailbox drop-off/pick-up system at the entrance to the campground. Guests/visitors must abide by all Greek Peak Holdings, LLC, policies while on our property.  Failure to do so will constitute removal from the property.

The Campground occupancy, cleanliness, and guest compliance with the Campground rules are audited up to four times daily by a representative of the campground. Three audits will be completed throughout the day, and one will be completed after the start of quiet hours: around 10:30PM. By staying at the Greek Peak Campground at Hope Lake, you acknowledge and agree to the routine auditing of the campground as described. Please call 866-376-3907 during Office Hours with any questions.
 

OTHER POLICIES

The guest assumes all risks and danger incidental to the activity of camping in a rustic outdoors environment, including specifically (but not exclusively) the danger of being injured by insects or other animals, of being injured while participating in recreational activities, such as hiking, swimming or boating at the Town of Virgil Hope Lake Park or of being injured as a result of inclement weather conditions, and agrees that Greek Peak Holdings, LLC, its owners, agents, employees and the Town of Virgil  are not liable for injuries or property damages resulting from such causes.

In the event of inclement weather, representatives of Greek Peak Holdings, LLC will make a good faith effort to communicate severe weather notices to guests via text message for guests who have opted into the service, however, guests retain the responsibility for their own safety. Guests should carefully monitor changing weather conditions to protect themselves and their property and are responsible for evacuating when necessary.

Thunderstorms: In the event of a thunderstorm, all outdoor attractions at Greek Peak Mountain Resort will shut down and cleared at the first sign of thunder or lightning. Operations will not resume until 20-30 minutes after the last observed thunder or lightning event, at manager discretion. Guests of the campground should seek shelter in their camper, the bath house, lodge, or other open resort building.

Tornados: In the event of a Tornado Watch, guests should prepare for a Tornado Warning. Greek Peak Holdings, LLC recommends guests protect their campsite and possessions by putting away all loose items that may be carried away by wind, such as tables, chairs, or camp stoves. Greek Peak Holdings, LLC recommends pulling in all slides and awnings on your RV to prevent the wind from catching and flipping your vehicle.

Evacuation is recommended as follows:

Hope Lake Lodge is designated as the optimal evacuation site for Campground guests. The lodge is approximately two minutes away from the Campground by vehicle, or up to fifteen minutes away from the Campground by foot. Therefore, it is recommended that Campground guests evacuate upon the issuance of a Tornado Watch, rather than wait for a possible issuance of a Tornado Warning. Once at the lodge, the Campground Guest should follow the directions of the Front Desk Staff.

If the guest cannot make it to the lodge, they should proceed to the nearest permanent structure, either the Campground Bathhouse or the Adventure Center. Greek Peak Holdings, LLC recommends finding a low-level, interior room, staying away from doors or windows.

If a Tornado warning is issued, guests should proceed to the nearest permanent structure with urgency. Guests should not exit their shelter until the storm has passed, unless their immediate location becomes unsafe.

Flooding: If a flood watch is issued guests should take action to protect their possessions by putting away all loose items which might be affected by flood waters. Guests may elect to evacuate their vehicles, trailers, and campers at their own discretion.

If a flood warning is issued, guests should strongly consider evacuating with their vehicles, trailers, campers, and all other belongings. Special consideration is made for the Forest and Stream sites as these border a creek. Evacuation to Hope Lake Lodge is encouraged if risk of injury or loss of life is suspected.

 
 
3. TERMS & CONDITIONS

Prior to your arrival, please visit our website for information about Greek Peak Holdings, LLC, as well as our Adventure Center Attractions, Cascades Indoor Waterpark and Town of Virgil Hope Lake Park.

Per New York State DEC NO outside firewood is to be brought into the park. Firewood is available to purchase onsite.

Golf Carts, ATVs, dirt bikes and mopeds are prohibited on all Greek Peak Holdings, LLC, property.  Bicycles are permitted, per New York State children under 14 are required to wear a helmet.

Occupancy: Must be 21 years of age to rent an RV site or campsite, unless otherwise agreed upon by management.

Force of Nature: Greek Peak Holdings, LLC, will not be liable for any change or cancellation of any reservation that is caused, in whole or in part, by events, occurrences, or causes beyond the control of Greek Peak Holdings, LLC. Such events, occurrences, or causes include without limitation: pandemics, acts of God, terrorist activities, weather, strikes, lockouts, riots, acts of war, earthquake, fire and explosions.

Rate/Reservation Validity: Reservation confirmations are provided to you solely for your convenience. Greek Peak Holdings, LLC, dba, Greek Peak Campground at Hope Lake, with an address of 1855 State Route 392, Cortland, NY 13045 and/or its affiliates or subsidiaries retain official records of reservation transactions, including details of dates of stay and site rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the site rate or any other reservation information is a violation of our policies.
 
4. CODE OF CONDUCT

Greek Peak Holdings, LLC is a family-oriented campground. We want everyone to have fun, enjoy our facilities and have a relaxing stay. Please respect other campers and our facilities. Please inform all members of your camping party of the policies of Greek Peak Campground at Hope Lake. Please abide by all posted regulation signage throughout the Greek Peak Campground at Hope Lake.

Parents are responsible for their children’s actions. Children aged 12 and under are to be accompanied by an adult to restrooms/bathhouse. All children under 18 are to be at their site during quiet hours.

For the enjoyment of all our guests and New York State mandates, smoking is not permitted inside any building on our property. You may smoke within your campsite, but please do not leave cigarette butts on the ground. Please be courteous of your neighboring campers when smoking.
Campfires are part of the camping experience and are allowed in the provided fire rings or in a charcoal grill only. They must be properly extinguished when not attended and must be of reasonable size so as not to endanger anyone or anything. Please do not put trash, food or bottles in the fire ring.  
 
We follow New York State DEC mandates for firewood and ask that you do not bring firewood onto our property. At the request of the New York State DEC, help us control the spread of the emerald ash borer and other invasive species. For your convenience, firewood is available for purchase.

Safe, slow driving is a must! The speed limit is 5 miles per hour. Children are at play throughout the park. Please remember, pedestrians and bicycles have the right of way. Drivers must monitor for RV’s that may be pulling in and out of sites.  Please yield to these vehicles.

To ensure that each guest has a quality camping experience, quiet hours are enforced each night from 10:00pm to 7:00am. Please respect this quiet time.  Voices and music should be kept at a low volume within your site area. Any loud noise, which in the opinion of Greek Peak Holdings, LLC, management could disturb others, will not be tolerated and will be handled in the appropriate fashion. In addition, all children under 18 must be at their site after 10:00pm. This applies to all campers and their guests. In the event Greek Peak Mountain Resort has a scheduled activity that extends past 10:00pm, affected guests will be asked to be at their campsite no later than 15 minutes after the conclusion of the scheduled activity.

In order to provide an appealing atmosphere for all guests, space has been provided at each site for two vehicles and an RV or two vehicles and a tent. All parking at the campsite is restricted to the site’s designated parking area. Overflow parking for additional vehicles is available in designated areas.

Please do not litter (including cigarette butts) or harm our natural landscape.  Garbage should be placed in the bins that are provided.

Absolutely no fireworks, firearms or weapons of any kind are permitted on Greek Peak Holdings, LLC, property, which includes the campground, Greek Peak Mountain Resort, Greek Peak Campground at Hope Lake, Greek Peak Adventure Center, Hope Lake Lodge & Indoor Waterpark or Hope Lake Park which is owned by the Town of Virgil.

Alcoholic beverages are allowed at your campsite, to be consumed only by individuals who are of legal drinking age. Please drink responsibly and be considerate of your fellow campers.  Beer and wine are not permitted outside of your campsite. Please dispose of all cans and bottles in waste receptacles.

Dumping grey water or sewage on the ground is in violation of New York State Law. Please visit the Dump Station.

Camping is about bonding with and respecting nature and fellow campers. Policies are established to protect our campers, including you, our staff and campground property.  Management reserves the right to evict, at our discretion and without refund, any person whose conduct is objectionable or violates Greek Peak Holdings, LLC, policies. Let’s be kind and have fun.
 
5. SUNDRIES, SNACKS & FIREWOOD

There is an honor box on site for firewood. Please place cash inside the honor box or scan the QR code and pay via credit card using Square. The Greek Peak Adventure Center is located across the street from the campground, which has limited snacks and bottled drinks. Starbucks Express, located at Hope Lake Lodge, is great for crafted hot and cold beverages, snacks, breakfast and lunch foods to go. This is also the gift shop for Hope Lake Lodge and has some cool clothes, wine and souvenirs. 

6. ATTRACTIONS

We look forward to your visit.  Aside from enjoying the scenic beauty of Greek Peak Mountain Resort, we invite you to take advantage of our outdoor attractions including Guided Zip Line Tours, Mountain Coaster rides, and an Aerial Ropes Challenge Course, all located at the Adventure Center across the street; Lift served Downhill Mountain Biking & Scenic SkyTour Chairlift rides located Mountainside just down the street; and Cascades Indoor Waterpark & Starlight Arcade located next door at Hope Lake Lodge. Scenic Hope Lake Park has a white sandy beach with on duty lifeguard, picnic tables, and rentals available for standup paddle boards, pedal boats, canoes, and fishing poles.

All attractions are at an additional cost and are not included in the campground reservation except for basic access to Hope Lake Park. Boat and fishing pole rentals are at an additional cost. It is strongly recommended that all guests create their account prior to arrival by accessing https://www.greekpeak.net/ and selecting “SHOP”, then “Click here to get started”.  For more information about activities and attractions, please visit https://www.greekpeak.net/activities . Some of these attractions are seasonal and hours of operation vary, so please review the hours of operation at https://www.greekpeak.net/hours-of-operation/.

7. WATERFALLS SPA AT HOPE LAKE LODGE

Imagine having a state-of-the-art full-service spa just yards away from your tranquil campsite.  You can have the best of both worlds. This is the ultimate in relaxation! Finger Lakes Spa Packages & Services at Waterfalls Spa. Go to https://www.greekpeak.net/spa-fitness/ for detailed information. All services are at an additional cost and are not included with the campground reservation.

Guests of the Campground at Hope Lake may access the Hope Lake Lodge Fitness Center. Guests must provide proof of occupancy to the Front Desk to retrieve the Fitness Center access code.

8. RESTAURANTS

There are two restaurants on the Greek Peak Mountain Resort property that you will want to experience during your visit: Trax Pub & Grill is open year-round for indoor dining including lunch and dinner service with outdoor seating on the Trax Deck during the summer. Hours vary and are subject to change, please visit https://www.greekpeak.net/hours-of-operation/ for accurate operating hours and services. Carvers Steakhouse provides an exceptional dining experience, perfect for indulging in homemade classics as well as chef-inspired creations.  The 25oz Porterhouse, 16oz Dry Aged Strip Steak, and 16oz T-Bone Steak are just a few of the favorites on the menu.  The friendly staff at Carvers Steakhouse are eager to provide you with the best dining experience in Central NY. Enjoy your favorite cocktails at the Bobcat Lounge adjacent to Carvers Steakhouse.

Hours vary and are subject to change, please visit https://www.greekpeak.net/hours-of-operation/ for accurate operating hours and services.  For more information, please visit https://www.greekpeak.net/plan-your-stay/dining-options/.

9. OTHER LODGING OPTIONS

Hope Lake Lodge is adjacent to the Greek Peak Campground at Hope Lake.  It’s perfect for your friends who aren’t the camping type.  We have 151 Adirondack style guest rooms that sleep from 2 to 10 people.  We also have a rustic Log Home that sleeps up to 14 people which scenic views of Greek Peak Mountain.  Now you don’t have to leave your non-camping friends behind when you go on adventures. For hotel information, please visit https://www.greekpeak.net/plan-your-stay/

 

10. AMENDMENTS

We may amend these policies from time to time. When we amend the policies, we will update this page accordingly and notify you of the change that has been made.  All policies, products and prices subject to change anytime without notice.