Cancellation Policy

Cancellations must be made by phone or through the online portal. Voicemail and text messages are acceptable. There are NO refunds given for no call/no show reservations. Please let us know if reservations need to be adjusted or extended, and we will do our best to accommodate the changes. 

• For stays 14 days or less, cancellations made 3 or more days prior to check-in time (2:00 PM EST) incur a $25 cancellation fee.

• For stays 14 days or less, cancellations made less than 3 days prior to check-in time (2:00 PM EST) incur a $50 cancellation fee.

• For guests with stays 30 or more days: If notification is made 2 or more weeks prior to the start of the next month's reservation, there will be no cancellation fee incurred, and this will be considered an early departure. If notified less than 2 weeks prior to the start of the next month's reservation, a $100 cancellation fee will be incurred.